Join the Purple Army!
Employee led, customer-focused and empowered by technology, working for Flotek is an opportunity for you to reach your full potential aspart of a professional, innovative community of excellence.
Supporting your potential
fuels our growth
The driving force behind our growth is our people, the dedicated experts at the heart of every decision we make. If you have a passion for innovation and dream of building a career within a collaborative, dynamic environment where your creativity and expertise can shine, we’d love to hear from you.
Flotek Careers: Perks with Purpose
Joining Flotek means more than a job — it’s a career with real perks, from wellbeing to giving back. Every team member owns part of Flotek via our EMI Share Scheme.
View our full perks below.
View our full perks below.
About us
Own a slice of the 'Purple Pie'
Not just a job — own a slice of Flotek with our EMI Share Scheme.
Time That Matters
Extra days off for birthdays, weddings, moving & religious holidays.
Give Back Day
1 paid day yearly to support your chosen charity & join fundraisers.
Everyday Perks
Save on gyms, shops & more with Perkbox discounts and deals.
Family First
Time off for your child’s first school day & fun family events.
24/7 Support Line
Confidential helpline plus 5 free counselling sessions per team member.
Why Join Flotek? Discover the Perks
Curious about life at Flotek? Check out our interactive brochure to explore all the benefits and see why joining the purple army is a smart move.
View brochure
Our Values
When you join Flotek you become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners.
Be positive
Embrace challenges and stay positive. Happy you equals a happy partner. Keep interactions fun and engaging to leave a good impression.
Soar like an eagle
Eagles make a choice and execute with precision. Ducks float around and wait for something to happen. Flotek people don’t float around, they act.
Learn to be exceptional
Keep learning and improving your skills. Every challenge is a chance to refine your knowledge, making you more efficient and competent.
Actions earn trust
If you say you will deliver something, it’s getting delivered. No ifs. No buts. Trust is the foundation of all relationships.
Want a WOW!
Wow is the reaction you always aim for when delivering for a partner. No need to prompt it, let your work do the talking.
Succeed through growth
The ‘What else?’ mindset empowers growth. Growth creates more opportunity for you and provides bigger, better solutions for Flotek’s partners.
Latest Opportunities
From sales and support to engineering and marketing, we’re on the hunt for creative, driven specialists across the UK who are ready to take the next step in their careers.
Don’t see the perfect role listed right now? No problem — we’re always looking for standout talent. Send your CV to hello@flotek.io and let’s start the conversation.
Don’t see the perfect role listed right now? No problem — we’re always looking for standout talent. Send your CV to hello@flotek.io and let’s start the conversation.
Technical IT Projects Co-Ordinator
Location: Bridgend, South Wales
Salary: £28,000 - £30,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Facilitating and holding initial kick off meetings with sales, engineering and the customer, on site if needed.
• Provide documentation and a clear handover to both the client and the support teams.
• Create task tickets for engineers as part of your project planning.
• Raising purchase orders on Halo and ensuring prices are accurate to supplier.
Salary: £28,000 - £30,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Facilitating and holding initial kick off meetings with sales, engineering and the customer, on site if needed.
• Provide documentation and a clear handover to both the client and the support teams.
• Create task tickets for engineers as part of your project planning.
• Raising purchase orders on Halo and ensuring prices are accurate to supplier.
Projects Administrator
Location: Bridgend, South Wales
Salary: £26,000 - £28,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Handling all incoming and outgoing stock, ensuring it is correctly tagged on the CRM and allocated to the right purchase order.
• Managing the stockroom – keeping stock labelled correctly and room organised
• Running some small one-offorders such as broadband provisioning and managed print consumable orders
• Other adminduties assisting the projects team managers
• Handling cancellation orders
Salary: £26,000 - £28,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Handling all incoming and outgoing stock, ensuring it is correctly tagged on the CRM and allocated to the right purchase order.
• Managing the stockroom – keeping stock labelled correctly and room organised
• Running some small one-offorders such as broadband provisioning and managed print consumable orders
• Other adminduties assisting the projects team managers
• Handling cancellation orders
Comms Projects Co-Ordinator
Location: Bridgend, South Wales
Salary: £26,000 - £30,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Planning projects that have been received from the sales team
• Facilitating and holding initial kick off meetings with sales, engineering and the customer
• Placing provisioning orders for things such as broadband, hosted telephony and mobiles
• Provide documentation and a clear handover to both the client and the support teams.
• Responsible for always delivering world-class service.
Salary: £26,000 - £30,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Planning projects that have been received from the sales team
• Facilitating and holding initial kick off meetings with sales, engineering and the customer
• Placing provisioning orders for things such as broadband, hosted telephony and mobiles
• Provide documentation and a clear handover to both the client and the support teams.
• Responsible for always delivering world-class service.
Billing Analyst
Location: Bridgend, South Wales
Salary: £28,000 - £32,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Ensuring accurate and consistent entry of data, to allow granular reporting – using our CRM system as the source of truth
• Reconciliation against supplier invoices of unit costs, quantities and billing dates across for our Telecoms and IT products
• Liaising with Billing Manager to flag areas of concern, and independently working with the Sales and Projects teams to problem solve
• Assistance with Billing processes (adding new services, reviewing bill run before sending, responding to billing queries) according to workload during the month, as overseen by Billing Manager
• Assist in preparing monthly bill run reviews, showing bridges from previous months to highlight trends on a customer, dealer & product level
Salary: £28,000 - £32,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Ensuring accurate and consistent entry of data, to allow granular reporting – using our CRM system as the source of truth
• Reconciliation against supplier invoices of unit costs, quantities and billing dates across for our Telecoms and IT products
• Liaising with Billing Manager to flag areas of concern, and independently working with the Sales and Projects teams to problem solve
• Assistance with Billing processes (adding new services, reviewing bill run before sending, responding to billing queries) according to workload during the month, as overseen by Billing Manager
• Assist in preparing monthly bill run reviews, showing bridges from previous months to highlight trends on a customer, dealer & product level
Proactive IT Engineer
Location: Bridgend, South Wales
Salary: £32,000 - £36,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Reporting to the Proactive IT Team Leader
• Ensure Proactive alerts and incidents are responded to and resolved within SLAs
• Implement automated remediation and prevention measures using RMM tools
• Demonstrate ownership, accountability, and strive for maximum uptime of clients IT equipment and services.
• Investigation and monitoring of IT related, network, firewall, workstation, laptop, backups and application performance issues
• Ensuring all open alerts are updated with relevant information and customers are regularly updated where required
Salary: £32,000 - £36,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Reporting to the Proactive IT Team Leader
• Ensure Proactive alerts and incidents are responded to and resolved within SLAs
• Implement automated remediation and prevention measures using RMM tools
• Demonstrate ownership, accountability, and strive for maximum uptime of clients IT equipment and services.
• Investigation and monitoring of IT related, network, firewall, workstation, laptop, backups and application performance issues
• Ensuring all open alerts are updated with relevant information and customers are regularly updated where required
Partner Support Technician
Location: Bridgend, South Wales
Salary: £28,000 - £30,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Answering the phone to inbound calls from customers who require technical help
• Ensuring customer faults and incidents are responded to and resolved within SLAs
• Demonstrate ownership, accountability, and strive for ‘First Call Resolution’
• Troubleshoot and resolve software and hardware issues remotely over the phone and by email. If you are unable to resolve at first point of contact, you will be expected to triage the query and pass it onto the engineering team
• Investigating and monitor all related Telecoms, ICT, network, workstation, laptop, and application performance issues
• Communicate clearly and effectively with end-users, colleagues, and management to quickly resolve issues and ensure customer satisfaction
Salary: £28,000 - £30,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Answering the phone to inbound calls from customers who require technical help
• Ensuring customer faults and incidents are responded to and resolved within SLAs
• Demonstrate ownership, accountability, and strive for ‘First Call Resolution’
• Troubleshoot and resolve software and hardware issues remotely over the phone and by email. If you are unable to resolve at first point of contact, you will be expected to triage the query and pass it onto the engineering team
• Investigating and monitor all related Telecoms, ICT, network, workstation, laptop, and application performance issues
• Communicate clearly and effectively with end-users, colleagues, and management to quickly resolve issues and ensure customer satisfaction
Senior IT Delivery Engineer
Location: St Asaph, North Wales
Salary: £32,000 - £37,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Reporting to the IT Delivery Manager
• Stay updated on industry trends and Flotek technologies
• Scoping of complex projects including resources, timelines and budgets
• Setup and installation of new Microsoft server environments, locally and within data centre environments
• Full implementation of Premise based server to cloud technology migrations, specifically Microsoft 365
• Installation of advanced firewall technologies inc security features & change requests
• Design and Implementation of internal network infrastructures
• Responsible for giving world-class service at all times
Salary: £32,000 - £37,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Reporting to the IT Delivery Manager
• Stay updated on industry trends and Flotek technologies
• Scoping of complex projects including resources, timelines and budgets
• Setup and installation of new Microsoft server environments, locally and within data centre environments
• Full implementation of Premise based server to cloud technology migrations, specifically Microsoft 365
• Installation of advanced firewall technologies inc security features & change requests
• Design and Implementation of internal network infrastructures
• Responsible for giving world-class service at all times
Senior IT Technician
Location: Pencoed, Bridgend
Salary: £28,000 - £35,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Provide expert-level technical support across a wide range of technologies including servers, networks, cloud platforms, and end-user devices.
• Act as a senior escalation point for complex incidents and service requests, ensuring timely and effective resolution.
• Lead root cause analysis and implement long-term solutions to recurring issues.
• Support and manage infrastructure projects such as server migrations, network upgrades, and cloud deployments.
• Maintain and improve internal documentation, processes, and knowledge base articles.
• Deliver on-site support for critical issues and project work as required.
• Collaborate with junior technicians to mentor and support their development.
• Ensure SLAs and KPIs are met consistently, with a focus on customer satisfaction and service quality.
Salary: £28,000 - £35,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Provide expert-level technical support across a wide range of technologies including servers, networks, cloud platforms, and end-user devices.
• Act as a senior escalation point for complex incidents and service requests, ensuring timely and effective resolution.
• Lead root cause analysis and implement long-term solutions to recurring issues.
• Support and manage infrastructure projects such as server migrations, network upgrades, and cloud deployments.
• Maintain and improve internal documentation, processes, and knowledge base articles.
• Deliver on-site support for critical issues and project work as required.
• Collaborate with junior technicians to mentor and support their development.
• Ensure SLAs and KPIs are met consistently, with a focus on customer satisfaction and service quality.
Business Development Executive
(Outbound Appointment Setter)
Location: Bridgend, South Wales
Salary: £30,000 Per Annum with performance-based OTE of £39,600
Job type: Full time / Permanent
Job Responsibilities:
• Conduct outbound calls to potential clients to set appointments for the field sales team
• Identify and qualify new business opportunities through outbound calling outreach
• Develop and maintain relationships with leads, ensuring they are well-informed and engaged
• Maintain accurate records of all activities using the outbound sales CRM
• Listening and understanding business owners, uncovering pain points, supplier information and expiry dates of IT and telecoms contracts to build pipeline and future opportunities.
Salary: £30,000 Per Annum with performance-based OTE of £39,600
Job type: Full time / Permanent
Job Responsibilities:
• Conduct outbound calls to potential clients to set appointments for the field sales team
• Identify and qualify new business opportunities through outbound calling outreach
• Develop and maintain relationships with leads, ensuring they are well-informed and engaged
• Maintain accurate records of all activities using the outbound sales CRM
• Listening and understanding business owners, uncovering pain points, supplier information and expiry dates of IT and telecoms contracts to build pipeline and future opportunities.
Projects (Communications) Team Leader
Location: Bridgend, South Wales
Salary: £28,000 - £32,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Proven experience as a Team Leader, preferably in the communications or IT industry.
• Strong leadership and team management skills, with the ability to motivate and inspire team members.
• Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.
• Strong problem-solving and decision-making abilities.
• Ability to work under pressure and manage multiple projects simultaneously.
• Solid understanding of project management methodologies and tools – a certificate in project management such as PMP or Prince2 is a plus
Salary: £28,000 - £32,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Proven experience as a Team Leader, preferably in the communications or IT industry.
• Strong leadership and team management skills, with the ability to motivate and inspire team members.
• Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.
• Strong problem-solving and decision-making abilities.
• Ability to work under pressure and manage multiple projects simultaneously.
• Solid understanding of project management methodologies and tools – a certificate in project management such as PMP or Prince2 is a plus
IT Delivery Engineering Manager
Location: Bridgend, South Wales
Salary: £40,000 - £50,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Lead, mentor, and support a team of IT Delivery Engineers.
• Distribute project work based on team capacity, skillset, and development goals.
• Collaborate with the IT Service Manager and Project Managers to ensure smooth project delivery.
• Monitor and report on team performance using KPIs and SLA metrics.
• Support the team in resolving technical issues, both remotely and
on-site.
• Ensure customer issues are resolved within SLA and with a focus on first-call resolution.
• Maintain clear and professional communication with customers and internal teams.
• Create and maintain technical documentation and knowledge base articles.
• Stay up to date with industry trends and emerging technologies.
• Promote a culture of accountability, continuous improvement, and customer excellence.
Salary: £40,000 - £50,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Lead, mentor, and support a team of IT Delivery Engineers.
• Distribute project work based on team capacity, skillset, and development goals.
• Collaborate with the IT Service Manager and Project Managers to ensure smooth project delivery.
• Monitor and report on team performance using KPIs and SLA metrics.
• Support the team in resolving technical issues, both remotely and
on-site.
• Ensure customer issues are resolved within SLA and with a focus on first-call resolution.
• Maintain clear and professional communication with customers and internal teams.
• Create and maintain technical documentation and knowledge base articles.
• Stay up to date with industry trends and emerging technologies.
• Promote a culture of accountability, continuous improvement, and customer excellence.
Cyber Security Engineer
Location: Bridgend
Salary: £32,000 - £37,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Reporting to the IT Delivery Manager
• Stay updated on industry trends, threat intelligence and Flotek security technologies
• Responsible for giving world-class service at all times
• Responsible for communicating with clients and internal project managers.
• Responsible for delivering CE, CE+ audits, remediations and certification
• Lead and support the implementation of security controls, monitoring, and incident response processes.
• Conduct / facilitate vulnerability assessments, penetration testing, and risk analysis to identify and remediate threats.
• Maintain and improve security documentation, including policies, procedures, and incident reports.
• Be part of a team that manages security patching policies and updates
• Provide technical guidance and training to end users and internal teams on security best practices.
• Support the installation and configuration of security software and hardware, including firewalls, endpoint protection, and SIEM tools.
• Ensure compliance with relevant standards and frameworks (e.g., ISO 27001, Cyber Essentials).
• Mentor and support the growth of aspiring cyber security professionals within the team.
Salary: £32,000 - £37,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Reporting to the IT Delivery Manager
• Stay updated on industry trends, threat intelligence and Flotek security technologies
• Responsible for giving world-class service at all times
• Responsible for communicating with clients and internal project managers.
• Responsible for delivering CE, CE+ audits, remediations and certification
• Lead and support the implementation of security controls, monitoring, and incident response processes.
• Conduct / facilitate vulnerability assessments, penetration testing, and risk analysis to identify and remediate threats.
• Maintain and improve security documentation, including policies, procedures, and incident reports.
• Be part of a team that manages security patching policies and updates
• Provide technical guidance and training to end users and internal teams on security best practices.
• Support the installation and configuration of security software and hardware, including firewalls, endpoint protection, and SIEM tools.
• Ensure compliance with relevant standards and frameworks (e.g., ISO 27001, Cyber Essentials).
• Mentor and support the growth of aspiring cyber security professionals within the team.
Helpdesk Team Leader
Location: Bridgend
Salary: £28,000 - £30,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Support and upskill existing team members through coaching, feedback, monthly one-to-ones, and training sessions.
• Issue work to team members based on capacity / skillset / knowledge
• Ensuring customer faults and incidents are responded to and resolved within SLAs
• Demonstrate ownership, accountability, and strive for ‘First Call Resolution’
• Support the team as needed by answering the phone to inbound calls and provide technical support
• Closely monitor open tickets and ensure your team resolve issues within SLA remotely over the phone, by email, and live chat
• Monitor all related Telecoms, ICT, network, workstation, laptop and application performance issuesand identify trends
• Assess the effectiveness of the team’s communication through call quality monitoring
Salary: £28,000 - £30,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Support and upskill existing team members through coaching, feedback, monthly one-to-ones, and training sessions.
• Issue work to team members based on capacity / skillset / knowledge
• Ensuring customer faults and incidents are responded to and resolved within SLAs
• Demonstrate ownership, accountability, and strive for ‘First Call Resolution’
• Support the team as needed by answering the phone to inbound calls and provide technical support
• Closely monitor open tickets and ensure your team resolve issues within SLA remotely over the phone, by email, and live chat
• Monitor all related Telecoms, ICT, network, workstation, laptop and application performance issuesand identify trends
• Assess the effectiveness of the team’s communication through call quality monitoring
Interested in Joining Us?
Thank you! Your submission has been received!