Join the Purple Army!
Employee led, customer-focused and empowered by technology, working for Flotek is an opportunity for you to reach your full potential aspart of a professional, innovative community of excellence.
Supporting your potential
fuels our growth
The driving force behind our growth is our people, the dedicated experts at the heart of every decision we make. If you have a passion for innovation and dream of building a career within a collaborative, dynamic environment where your creativity and expertise can shine, we’d love to hear from you.
Flotek Careers: Perks with Purpose
Joining Flotek means more than a job — it’s a career with real perks, from wellbeing to giving back. Every team member owns part of Flotek via our EMI Share Scheme.
View our full perks below.
View our full perks below.
About us
Own a slice of the 'Purple Pie'
Not just a job — own a slice of Flotek with our EMI Share Scheme.
Time That Matters
Extra days off for birthdays, weddings, moving & religious holidays.
Give Back Day
1 paid day yearly to support your chosen charity & join fundraisers.
Everyday Perks
Save on gyms, shops & more with Perkbox discounts and deals.
Family First
Time off for your child’s first school day & fun family events.
24/7 Support Line
Confidential helpline plus 5 free counselling sessions per team member.
Why Join Flotek? Discover the Perks
Curious about life at Flotek? Check out ourinteractive brochure to explore all the benefits and see why joining the purplearmy is a smart move.
View brochure
Our Values
When you join Flotek you become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners.
Be positive
Embrace challenges and stay positive. Happy you equals a happy partner. Keep interactions fun and engaging to leave a good impression.
Soar like an eagle
Eagles make a choice and execute with precision. Ducks float around and wait for something to happen. Flotek people don’t float around, they act.
Learn to be exceptional
Keep learning and improving your skills. Every challenge is a chance to refine your knowledge, making you more efficient and competent.
Actions earn trust
If you say you will deliver something, it’s getting delivered. No ifs. No buts. Trust is the foundation of all relationships.
Want a WOW!
Wow is the reaction you always aim for when delivering for a partner. No need to prompt it, let your work do the talking.
Succeed through growth
The ‘What else?’ mindset empowers growth. Growth creates more opportunity for you and provides bigger, better solutions for Flotek’s partners.
Latest Opportunities
From sales and support to engineering and marketing, we’re on the hunt for creative, driven specialists across the UK who are ready to take the next step in their careers.
Don’t see the perfect role listed right now? No problem — we’re always looking for standout talent. Send your CV to hello@flotek.io and let’s start the conversation.
Don’t see the perfect role listed right now? No problem — we’re always looking for standout talent. Send your CV to hello@flotek.io and let’s start the conversation.
IT Helpdesk Team Leader
Location: St Asaph, Wales
Salary: £28,000 - £30,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Support and upskill new and existing team members
• Reporting to the IT Service Manager
• Producing up to date team statistics (SLAa, KPIs) for the IT Helpdesk
• Assist on 1-2-1s with the IT Service Manager
• Distribute work to team members based on capacity / skillset / knowledge
• Ensure customer faults and incidents are responded to and resolved within SLAs
• Demonstrate ownership, accountability, and strive for ‘First Call Resolution'
• Support the team answering the phone to inbound calls from customers who require technical help
• Help the team troubleshoot and resolve software and hardware issues onsite, remotely over the phone and by email
• Investigation and monitoring of IT related, network, workstation, laptop and application performance issues
• Communicate clearly and effectively with end-users, colleagues, and management to quickly resolve issues and ensure customer satisfaction and ticket resolution
• Ensuring all open cases are updated with relevant information and customers are regularly updated
• Responsible for consistently giving a first-class service
• Provide additions and updates to existing process documentation, ensuring we keep solutions up to date
Salary: £28,000 - £30,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Support and upskill new and existing team members
• Reporting to the IT Service Manager
• Producing up to date team statistics (SLAa, KPIs) for the IT Helpdesk
• Assist on 1-2-1s with the IT Service Manager
• Distribute work to team members based on capacity / skillset / knowledge
• Ensure customer faults and incidents are responded to and resolved within SLAs
• Demonstrate ownership, accountability, and strive for ‘First Call Resolution'
• Support the team answering the phone to inbound calls from customers who require technical help
• Help the team troubleshoot and resolve software and hardware issues onsite, remotely over the phone and by email
• Investigation and monitoring of IT related, network, workstation, laptop and application performance issues
• Communicate clearly and effectively with end-users, colleagues, and management to quickly resolve issues and ensure customer satisfaction and ticket resolution
• Ensuring all open cases are updated with relevant information and customers are regularly updated
• Responsible for consistently giving a first-class service
• Provide additions and updates to existing process documentation, ensuring we keep solutions up to date
Helpdesk Manager
Location: Bridgend, South Wales
Salary: £35,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
Deliver Exceptional Customer Support: Set high service standards and ensure every interaction reflects professionalism, efficiency, and world-class service.
Manage & Support Remote Team Members: Implement strategies to keep remote staff engaged, productive, and connected, fostering a strong team dynamic across locations.
Develop & Motivate the Team: Recruit, train, and mentor both remote and in-office helpdesk employees, ensuring alignment in goals and support quality.
Lead with Empathy & Excellence: Promote a culture of accountability, innovation, and personal growth across all support roles including Advisors, Technicians and Team Leaders.
Enhance Customer Experience: Continuously refine support strategies to maintain fast resolutions and outstanding user satisfaction.
Implement Best Practices & Technology: Leverage collaboration tools to streamline workflows, improve remote troubleshooting, and maintain efficiency across distributed teams.
Act as an Escalation Point: Provide leadership when handling complex technical issues, ensuring prompt and effective resolution.
Drive a Learning Culture: Facilitate workshops, certifications, and hands-on training for both remote and on-site staff, ensuring skill development and service consistency.
Salary: £35,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
Deliver Exceptional Customer Support: Set high service standards and ensure every interaction reflects professionalism, efficiency, and world-class service.
Manage & Support Remote Team Members: Implement strategies to keep remote staff engaged, productive, and connected, fostering a strong team dynamic across locations.
Develop & Motivate the Team: Recruit, train, and mentor both remote and in-office helpdesk employees, ensuring alignment in goals and support quality.
Lead with Empathy & Excellence: Promote a culture of accountability, innovation, and personal growth across all support roles including Advisors, Technicians and Team Leaders.
Enhance Customer Experience: Continuously refine support strategies to maintain fast resolutions and outstanding user satisfaction.
Implement Best Practices & Technology: Leverage collaboration tools to streamline workflows, improve remote troubleshooting, and maintain efficiency across distributed teams.
Act as an Escalation Point: Provide leadership when handling complex technical issues, ensuring prompt and effective resolution.
Drive a Learning Culture: Facilitate workshops, certifications, and hands-on training for both remote and on-site staff, ensuring skill development and service consistency.
IT Helpdesk Technician
Location: Bridgend, South Wales
Salary: £28,000 - £30,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
Handling Inbound Technical Support Calls: Answering the phone to inbound calls from customers who require technical help
Meeting SLA Targets for Fault Resolution: Ensuring customer faults and incidents are responded to and resolved within SLAs
Driving First Call Resolution with Accountability: Demonstrate ownership, accountability, and strive for ‘First Call Resolution’Troubleshoot and resolve software and hardware issues remotely over the phone and by email. If you are unable to resolve at first point of contact, you will be expected to triage the query and pass it onto the engineering team
Remote Troubleshooting and Escalation: Investigating and monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues
Monitoring and Investigating ICT and Network Issues: Communicate clearly and effectively with end-users, colleagues, and management to quickly resolve issues and ensure customer satisfaction
Maintaining and Updating Case Records: Ensuring all open cases are updated with relevant information and customers are regularly updated
Delivering Consistent First-Class Service: Responsible for consistently giving a first-class service
Updating and Improving Process Documentation: Provide additions and updates to existing process documentation, ensuring we keep solutions up to date.
Salary: £28,000 - £30,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
Handling Inbound Technical Support Calls: Answering the phone to inbound calls from customers who require technical help
Meeting SLA Targets for Fault Resolution: Ensuring customer faults and incidents are responded to and resolved within SLAs
Driving First Call Resolution with Accountability: Demonstrate ownership, accountability, and strive for ‘First Call Resolution’Troubleshoot and resolve software and hardware issues remotely over the phone and by email. If you are unable to resolve at first point of contact, you will be expected to triage the query and pass it onto the engineering team
Remote Troubleshooting and Escalation: Investigating and monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues
Monitoring and Investigating ICT and Network Issues: Communicate clearly and effectively with end-users, colleagues, and management to quickly resolve issues and ensure customer satisfaction
Maintaining and Updating Case Records: Ensuring all open cases are updated with relevant information and customers are regularly updated
Delivering Consistent First-Class Service: Responsible for consistently giving a first-class service
Updating and Improving Process Documentation: Provide additions and updates to existing process documentation, ensuring we keep solutions up to date.
IT Engineering Manager
Location: Bridgend, South Wales
Salary: £35,000 - £40,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
Team Leadership & Development: Lead and inspire an IT team, fostering a positive and collaborative culture. Design and implement training programs to support continuous professional growth.
Customer-Centric Service: Promote a strong focus on customer satisfaction. Empower the team to exceed customer expectations in service delivery.
Client Collaboration & Strategic Guidance: Work closely with clients to understand their goals. Recommend technology solutions aligned with client objectives.
Innovation & Industry Awareness: Stay informed on emerging technologies and industry trends. Suggest service improvements and innovations.
Project Management & Delivery: Collaborate with IT project managers to ensure timely and budget-conscious project delivery. Work hands-on with engineers on projects like email migrations, firewall setups, and threat protection.
Documentation & Knowledge Sharing: Create user-friendly documentation and knowledge base articles.
Customer Communication: Deliver professional and effective communication with end-users.
Continuous Learning: Engage in ongoing training to stay current with best practices and new technologies.
Salary: £35,000 - £40,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
Team Leadership & Development: Lead and inspire an IT team, fostering a positive and collaborative culture. Design and implement training programs to support continuous professional growth.
Customer-Centric Service: Promote a strong focus on customer satisfaction. Empower the team to exceed customer expectations in service delivery.
Client Collaboration & Strategic Guidance: Work closely with clients to understand their goals. Recommend technology solutions aligned with client objectives.
Innovation & Industry Awareness: Stay informed on emerging technologies and industry trends. Suggest service improvements and innovations.
Project Management & Delivery: Collaborate with IT project managers to ensure timely and budget-conscious project delivery. Work hands-on with engineers on projects like email migrations, firewall setups, and threat protection.
Documentation & Knowledge Sharing: Create user-friendly documentation and knowledge base articles.
Customer Communication: Deliver professional and effective communication with end-users.
Continuous Learning: Engage in ongoing training to stay current with best practices and new technologies.
Managed Print Engineer
Location: OES, St Asaph, North Wales
Salary: £28,000 - £35,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
Service Delivery
To deliver fast, high-quality support across the North West. You’ll handle device repairs, technical support, and routine maintenance, all within SLA timeframes. Responsibilities include managing stock (toner and parts), staying updated with manufacturer bulletins, and ensuring excellent service coverage.
Technical Expertise
To diagnose and resolve technical issues with managed print devices, covering both mechanical faults and IT related problems. You’ll work with a variety of models, including Konica Minolta, Lexmark, and Sharp, and assist with complex installations and IT support related to print environments.
Teamwork & Communication
A team player who thrives in a collaborative environment, actively sharing knowledge and best practices to support collective success. The ideal candidate will communicate clearly and professionally with clients throughout the service process, ensuring transparency and trust. A positive, enthusiastic attitude is essential, reflecting our company values in every interaction and contributing to a supportive and customer-focused culture.
Operational Efficiency
We’re looking for someone who can manage their workload efficiently in a fast-paced setting, ensure compliance with SLAs and company standards, and report recurring issues or improvement opportunities to the Managed Print Services Manager.
Salary: £28,000 - £35,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
Service Delivery
To deliver fast, high-quality support across the North West. You’ll handle device repairs, technical support, and routine maintenance, all within SLA timeframes. Responsibilities include managing stock (toner and parts), staying updated with manufacturer bulletins, and ensuring excellent service coverage.
Technical Expertise
To diagnose and resolve technical issues with managed print devices, covering both mechanical faults and IT related problems. You’ll work with a variety of models, including Konica Minolta, Lexmark, and Sharp, and assist with complex installations and IT support related to print environments.
Teamwork & Communication
A team player who thrives in a collaborative environment, actively sharing knowledge and best practices to support collective success. The ideal candidate will communicate clearly and professionally with clients throughout the service process, ensuring transparency and trust. A positive, enthusiastic attitude is essential, reflecting our company values in every interaction and contributing to a supportive and customer-focused culture.
Operational Efficiency
We’re looking for someone who can manage their workload efficiently in a fast-paced setting, ensure compliance with SLAs and company standards, and report recurring issues or improvement opportunities to the Managed Print Services Manager.
Customer Support Team Leader
Location: Bridgend, Wales
Salary: £28,000 - £30,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
Team Coaching & Development
Support and upskill team members through coaching, feedback, one-to-ones, and training sessions.
Workload Allocation
Assign tasks based on team members’ capacity, skillset, and knowledge.
SLA Management
Ensure customer faults and incidents are responded to and resolved within SLA targets.
Ownership & First Call Resolution
Demonstrate accountability and strive for resolving issues on first contact.
Hands-On Technical Support
Support the team by handling inbound calls and providing direct technical assistance.
Ticket Monitoring & Resolution Oversight
Monitor open tickets and ensure timely resolution via phone, email, and live chat.
Salary: £28,000 - £30,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
Team Coaching & Development
Support and upskill team members through coaching, feedback, one-to-ones, and training sessions.
Workload Allocation
Assign tasks based on team members’ capacity, skillset, and knowledge.
SLA Management
Ensure customer faults and incidents are responded to and resolved within SLA targets.
Ownership & First Call Resolution
Demonstrate accountability and strive for resolving issues on first contact.
Hands-On Technical Support
Support the team by handling inbound calls and providing direct technical assistance.
Ticket Monitoring & Resolution Oversight
Monitor open tickets and ensure timely resolution via phone, email, and live chat.
Comms Project Manager Team Lead
Location: Bridgend, Wales
Salary: £28,000 - £30,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
Run Monthly 121s With Team
Foster a collaborative and positive team environment, promoting continuous improvement and professional development through the setting of goals or deliverables
Monthly Reporting
Report on metrics such as tickets logged and closed, gross profit, ticket categories etc.
Weekly Meetings
Attend status meetings where necessary with the Projects Team Manager to advise of work in progress.
Allocate Tickets
Monitor and allocate tickets from the Unassigned queue to a projects team member regularly throughout the day. Tickets should be allocated same day, ideally within 2 hours of landing from Sales.
Projects
Facilitating and holding initial kick off meetings with sales, engineering and the customer, on site if needed.
Salary: £28,000 - £30,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
Run Monthly 121s With Team
Foster a collaborative and positive team environment, promoting continuous improvement and professional development through the setting of goals or deliverables
Monthly Reporting
Report on metrics such as tickets logged and closed, gross profit, ticket categories etc.
Weekly Meetings
Attend status meetings where necessary with the Projects Team Manager to advise of work in progress.
Allocate Tickets
Monitor and allocate tickets from the Unassigned queue to a projects team member regularly throughout the day. Tickets should be allocated same day, ideally within 2 hours of landing from Sales.
Projects
Facilitating and holding initial kick off meetings with sales, engineering and the customer, on site if needed.