FloCX Pro Ai.
Hosted VoIP collaboration
powered by Ai.

Bringing calling, messaging, and meetings together in one place, FloCX Pro Ai is a unified hosted VoIP collaboration platform with built-in Ai tools that reduce admin, improve clarity, and help teams work more efficiently. Powered by Cisco Webex.

Modern hosted
phone system

A flexible cloud-based voice solution; reliable performance across every device.

Unified tools for collaboration

Calls, chat, meetings and messaging combine seamlessly to simplify daily communication.

Ai-powered
calling clarity

Clearer conversations anywhere with intelligent audio that removes noise and boosts focus.

Smart workflows,
less admin

Ai handles transcription and summaries so teams spend more time delivering value.

Advanced cloud phone system built for modern business

FloCX Pro Ai gives growing organisations a smarter, more flexible way to manage calls, collaboration and partner engagement. As a secure, cloud-based phone system, it works across devices, improves call quality, and streamlines everyday communication, all with Ai tools that work behind the scenes to make your teams’ days flow more smoothly.

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Smarter communication for modern teams

FloCX Pro Ai is our advanced cloud phone system with built-in collaboration and Ai
tools for organisations that need clarity, consistency, and performance across
every conversation.

Designed for growing organisations

Perfect for teams of any size who need unified calling, messaging, and meetings in one secure platform.

Microsoft Teams integration

Bring full telephony into Teams with presence sync and no extra Microsoft calling licence needed.

Ai-enhanced calling experience

Enjoy HD voice, intelligent routing, call-back, and noise isolation that keeps conversations crystal clear.

Advanced analytics and wallboards

View real-time performance across calls, queues and agents to improve service and customer experience.

One platform for all communication

Call, chat, meet, share files and manage WhatsApp/SMS, all inside the FloCX app.

Ai that removes admin

Live transcription, meeting summaries and optional CRM automation ensure every record stays complete.

Powered by Cisco Webex

Benefit from enterprise-grade reliability, Ai innovation and a proven global collaboration ecosystem.

Simple management and deployment

Add users, configure routing, set up queues, and manage everything securely from one online portal.

Get in Touch to Explore Packages

The numbers that count

We believe that transparency is key to collaboration, so we make performance data visible and available to our partners to keep you ahead of your game.

Time

Saved time with Ai-powered
call summaries.

Focus

Found it easier to stay
focused at work.

Meetings

Had shorter, sharper, more
effective meetings.

Energy

Felt a real reduction in
daily fatigue.

Want to explore more?

Dive into our interactive brochure, packed with everything you need to know.
Download it anytime, no forms, no fuss.

FloCX Pro Ai interactive brochure preview

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Positive impacts create happy partners

Our growth is founded on a virtuous circle. If Flotek’s partners are happy, then they become more successful. If our partners become more successful then, in turn, so does Flotek. Our ambition is to become the highest-rated managed service provider in the UK, validating our partner-led mindset and fuelling our own growth.

Read all partner feedback

Jason was very helpful and speedy in resolving the matter.

Peter

October 22, 2026

Great Customer Service and fix time

Nicky

October 22, 2026

I was happy with how quickly this was sorted and how adamant Johan was to make sure it was tested and working before ending the call.

Sarah

October 21, 2026

Only took a few minutes to sort my issues.

Claire

October 21, 2026

Kieran was helpfull reasuring and fun to deal with. Made me feel relaxed about the issue and that he would resolve it in no time, which he did. Overall I had a great experience whilst on the phone.

Garry

October 21, 2026

Very efficient - both Kevin and Simon - thank you

Jayne

October 21, 2026

The work effort was great, but the hardware is lacking. but Damian. Jason and Kieran got the laptop up and communicating with the server. I am meeting Marc this week to discuss what systems we expect to use and whether this hardware will be changed out. Great effort by all.

Vincent

October 21, 2026

Helpful and swift response

Rebecca

October 20, 2026

Very good service, always keeping our computers working smoothly.

Partner

October 20, 2026

Very helpful and always friendly

Partner

October 20, 2026

Damian Kearns was very helpful, resolved my issue quickly and efficiently

Partner

October 20, 2026

Great easy service Johan sorted my printer issues quickly and efficiently

Nick

October 19, 2026

Your Questions, Answered.

Clear guidance on setup, compatibility, and how FloCX Pro Ai fits into your day-to-day operations.

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Can we use our existing phones and headsets

FloCX Pro Ai works brilliantly with approved Cisco, Yealink, and Jabra devices, and supports softphone-only setups too. Where it makes sense, you can reuse compatible hardware; where it doesn’t, we’ll recommend devices matched to each role and workspace.

How long does deployment take?

Because FloCX is cloud-based, most organisations are live in days. Number porting, custom routing and CRM integration can be layered on without disrupting day-to-day operations.

Is Ai Concierge included?

Flo Ai Concierge is available as a premium add-on for Pro Ai. It can answer routine customer calls, book appointments and handle enquiries 24/7, handing off to your team when needed, ideal for high-volume or out-of-hours lines.

Do we need new internet lines or infrastructure?

No, FloCX Pro Ai runs on your existing business connectivity. Our team checks bandwidth and quality to make sure your hosted system performs perfectly without extra infrastructure.

Can we integrate FloCX with our CRM or Microsoft tools?

Yes. FloCX Pro Ai integrates with Microsoft Teams, Outlook and 200+ CRMs. You can sync call history, push Ai summaries into customer records and trigger tasks automatically.

What support do we get after going live?

You get full UK-based support from Flotek, plus access to training, onboarding guidance, and ongoing optimisation as new features land on the Cisco Webex platform

Get in touch

Flotek team member at his desk in the Flotek office, ready to help with your enquiry

Send us your enquiry today

Use the contact form to tell us what you need help with, whether it’s IT support, cybersecurity, communications, billing, an existing issue, or a general question.

Choose the right enquiry type from the dropdown and we’ll make sure it reaches the right place, whether that’s sales or helpdesk.

Once submitted, we’ll review your enquiry and one of our team will come back to you as soon as they can.

..or call us today

If you would prefer to have a chat or need some quick info, please give us a call

02921 50 8000

..or call us today

If you would prefer to have a chat or need some quick info, please give us a call

02921 50 8000

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