Integrating & Unifying GGP Law Systems
Case Study: GGP Law’s Digital Transformation with Flotek
About GGP Law
GGP Law is a forward-thinking law firm with offices in Aberdare, Merthyr Tydfil, and Blackwood. Known for its dynamic and ambitious team, GGP serves clients across South Wales and throughout the UK. The firm offers flexible consultation options, whether in person, over the phone, or via email, to meet the diverse needs of its clients.
The Challenge: Disconnected Systems and Outdated Technology
Before partnering with Flotek, GGP Law faced several operational hurdles that were holding the firm back:
- Outdated Infrastructure: The firm relied on multiple aging servers and networking equipment, with no support for remote working, an essential capability in today’s flexible work environment.
- Too Many Suppliers: GGP was managing over 20 separate invoices each month from various service providers. Some services were no longer in use, leading to unnecessary costs and administrative headaches.
- Lack of Integration: The fragmented systems made it difficult for staff to work efficiently or collaborate across offices, ultimately impacting client service and internal productivity.
How Flotek Helped
Flotek conducted a full audit of GGP’s IT and communication systems and implemented a tailored solution focused on modernisation, security, and simplicity:
Microsoft 365 Upgrade
GGP’s licences were upgraded to Microsoft 365 Premium, enabling secure access to SharePoint from anywhere. This allowed the firm to retire its on-premise servers and adopt a cloud-first approach.
Unified Communication System
Flotek replaced the outdated phone systems with a cloud-based LG solution. Staff can now log into any desk phone across offices or use mobile apps for seamless communication, ideal for hybrid work. Directors also received mobile handsets on mixed networks to ensure reliable connectivity at home.
CyberGuard Security
GGP’s systems are now protected by Flotek’s 24/7 human-operated Security Operations Centre. This service monitors all Microsoft tools and devices, ensuring proactive threat detection and peace of mind.
The Results
- Streamlined Operations: GGP consolidated over 20 service providers into one integrated solution, significantly reducing admin time and costs.
- Flexible Working: Staff can now work securely from any location, improving collaboration and productivity across the board.
- Improved Client Experience: With a unified phone system and mobile access, staff can respond to clients quickly and professionally, no matter where they are.
- Enhanced Security: Continuous monitoring ensures that sensitive legal data is protected around the clock.
- Future-Ready Infrastructure: GGP is now equipped with scalable, modern systems that support growth and innovation.
“I highly recommend Flotek. Since partnering with them, we’ve transitioned completely to the cloud, which has significantly improved our ability to work seamlessly from the office, at home, and even in court. This flexibility has had a really positive impact on our team, and the feedback from staff has been fantastic.”
Alexandra Jones, Director of Child Care at GGP
Is Your Law Firm Ready for a Digital Transformation?
If you're facing similar operational or technology challenges, Flotek is here to help. Let’s work together to streamline your systems, boost efficiency, and future-proof your firm.
Get in touch today to start your transformation journey.
Further Reading
Who are GGP Law?
How did Flotek help GGP Law?
What results did GGP Law see?
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