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Local council client case study

How our IT support for local councils helps you improve your service

Outdated legacy systems, stretched budgets for assets and licenses, gaps in cybersecurity protocols, and a shortage of in-house technical skills: these are all challenges many local councils are facing today. Our Purple Army brings the expertise and resources to help your council navigate these issues, freeing them up to focus on what matters most: making your area a better place to live in.
IT
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Cloud IT solutions that put you in control

Hassle-free cloud computing and application hosting with dedicated Technical Support Team on hand 7 days a week.
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Cyber
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Robust protection for your data and reputation

Defend your sensitive data from the risk of cyberattack with enhanced security solutions that protect your council’s integrity and public trust.
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Comms
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Enhanced connectivity that boosts productivity

Wherever your team is located, our cloud-based telephony and mobile applications help them to stay connected and accessible.
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Print
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Control document flow and reduce waste

From council minutes to public notices, cloud-based print services can help you protect document security and reduce waste.
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IT
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Simple steps to turbocharge productivity

We have experience in most case management systems and can provide seamless collaboration on legal documents and case files with cloud-based software such as
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Cyber
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Enhanced security and compliance

As cyber-attacks become more frequent and regulations stricter, our expertise in system security and integrity offers you complete peace of mind, all of the time.
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Comms
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Keeping you and your clients connected, everywhere

With fast, reliable and secure connections critical to legal professionals, cloud-based communications tools keep you connected and protected, wherever you are.
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Print
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Reducing waste and boosting efficiency

With the legal sector being one of the most paper-heavy of all industries, secure cloud based print services can help you simplify your systems and protect sensitive data.
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Our IT Packages for Councils

We offer two simple IT support packages for local councils, which both include security as standard. Our Flo360+ package offers extra levels of security, protection and management to help your services scale with your community's needs.

Flo Protect+

Peace of mind comes as standard with Flo Protect+ - unlimited Help Desk and onsite support, proactive monitoring, antivirus protection, secure backups, and access to our e-learning portal.
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Support

Expert help when you need it, fast, friendly, and 7 days a week.
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7 Day Help Desk
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Onsite Support
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Remote Monitoring
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Microsoft 365 Management
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Software Updating
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E-Learning Portal
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Firewall Management
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Protection

Robust cybersecurity to keep your data and systems safe.
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Anti Virus Basic Protection
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Anti Malware Protection
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Ransomware Isolation
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Flo Password Manager
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Microsoft 365 Backup
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Patch Management
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Security Training
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Management

Proactive IT management to keep everything running smoothly.
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Account Manager
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Annual Tech Review
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Strategy & Planning
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IT Asset Management
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Network Management
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Vendor Management
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Disaster Recovery

Flo 360+

Includes all Flo Protect+ features
Plus advanced cybersecurity protection for your systems, devices and people.
Protection
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CyberGuard Pro (MDR)
Additional upgrade feature
Phishing Simulation
Additional upgrade feature
Cyber Security Training (SAT)
Additional upgrade feature
Active Protect Monitoring
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3rd Party Vulnerability Patching
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MS Secure Score Upgrade
Management
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IT Policy Management
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Flo Signature Management
Support
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SLA Escalation
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Cyber Essentials Certification*
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Cyber Security & Ai Training

Interested? Get in touch with us today

The first step towards IT support for your council is to contact us so that you can tell us more about your challenges and ambitions.
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Drop us a note
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Technology solutions that keep local councils connected

From seamless communications that keep people connected to hassle-free cloud-based IT that improves access and productivity, our tailor made solutions allow you to focus on delivering the needs of your community.
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Remote Access for Council Teams

Run legacy council software remotely without physical hardware: secure, flexible access for hybrid teams.
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7-Day Support for Council Staff

With fewer staff in the office, our expert support is available 7 days a week, whenever your team needs help.
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24/7 Cyber Protection for Councils

We monitor your systems around the clock, automatically disabling threats to keep your data and teams safe.
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Call Reporting for Public Services

Daily call reports show how many calls are made, missed, and returned, helping you staff teams efficiently.
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Flexible Telephony for Councils

From desk phones to mobile and desktop apps, never miss a call again, and reduce costs with flexible deployment.
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Budget-Friendly Council Pricing

We offer special pricing and fixed budgets tailored for local councils, helping you plan and save with confidence.
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Council-Issued Mobile Numbers

Assign business numbers with optional call recording. No need for personal phones, with full cost centre reporting.
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Smart Printing for Council Offices

Print securely from home or office with cloud release, budget controls, and automated toner delivery via Papercut.
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It’s as easy as 1, 2,3…4

Streamlining, improving and protecting your local council’s IT system and data is a simple four steps process.
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Book a meeting

First, we’ll arrange a meeting to discuss your requirements.
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Flotek engineer reviewing client needs

Free audit

Next, we’ll conduct a comprehensive audit of your current systems.
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Flotek team member supporting a client

Proposal

Based on the audit, we’ll provide a detailed proposal tailored to you
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Flotek project manager planning a rollout

Project Management

Our team will work with your existing suppliers to ensure a smooth migration.

Trusted by 2000+ businesses across the UK

HRT logoGGP Law logoDakota logoJoe's logoCEMEX logoHoliday Inn logoCJCH Solicitors logoBest Western logoBelvoir logoMarriott logoPhoenix Legal Services logoSubway logo
HRT logoGGP Law logoDakota logoJoe's logoCEMEX logoHoliday Inn logoCJCH Solicitors logoBest Western logoBelvoir logoMarriott logoPhoenix Legal Services logoSubway logo
HRT logoGGP Law logoDakota logoJoe's logoCEMEX logoHoliday Inn logoCJCH Solicitors logoBest Western logoBelvoir logoMarriott logoPhoenix Legal Services logoSubway logo
Flotek team member at his desk in the Flotek office, ready to help with your enquiry
Send us your enquiry today
Use the contact form to tell us what you need help with, whether it’s IT support, cybersecurity, communications, billing, an existing issue, or a general question. 

Choose the right enquiry type from the dropdown and we’ll make sure it reaches the right place, whether that’s sales or helpdesk. 

Once submitted, we’ll review your enquiry and one of our team will come back to you as soon as they can.
..or call us today
If you would prefer to have a chat or need some quick info, please give us a call
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02921 50 8000
..or call us today
If you would prefer to have a chat or need some quick info, please give us a call
Phone call icon
02921 50 8000
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• Choose Sales for general enquiries, new projects, quotes or advice.

• Choose Helpdesk for urgent out-of-hours support requests.
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