Scaling Wrights Estate Agents with Flotek IT Solutions

Case Study: Scaling Wrights Estate Agents with Flotek IT Solutions‍

About Wrights Estate Agents

Founded in 2023, Wrights Estate Agents started life as a lettings agency before rapidly expanding into sales. In just two years, Wrights has grown from a startup into a trusted name serving clients across South Wales.

Unlike traditional high street agencies, Wrights operates from a modern HQ in Cardiff, allowing the business to invest more into client service rather than expensive retail space. Their mission is simple: deliver a seamless, modern property service backed by the right technology.

The Challenge: Tech Limitations Holding Back Growth

As the business scaled, Wrights encountered challenges with its digital setup:

• Google Voice Limitations: Relying on Google Voice created inefficiencies in communication, from calls to emails, making operations feel “messy.”

• Domain Migration Complexity: When Wrights transitioned from lettings to full estate agency services, they rebranded and changed their company domain, an often complex and risky process.

• Lack of Dedicated IT Resource: As a growing startup, Wrights didn’t have in-house IT staff, but still needed fast, reliable support to keep operations running smoothly.

These issues risked disrupting daily operations, client communications, and the ability to scale.

How Flotek Helped

Wrights partnered with Flotek to implement modern IT solutions that streamlined operations and supported growth.

Smooth Transition to Microsoft 365 & Teams Voice

Flotek migrated Wrights from Google to Microsoft 365 and Teams Voice, ensuring seamless communication across email, calls, and collaboration tools. The result was a much smoother, more professional setup for both staff and clients.

Hassle-Free Domain Migration

When Wrights rebranded, Flotek handled the complex domain migration from start to finish. Within an hour, all systems had been successfully migrated, redirects were in place, and business communications were uninterrupted, allowing the Wrights team to stay focused on clients.

Always-On IT Support

With Flotek’s responsive help desk, Wrights has access to expert IT support whenever needed. Issues are resolved quickly, often within an hour, giving the team confidence that technology won’t hold them back.

Peace of Mind with Flo Protect

To safeguard sensitive client data and protect the business against cyber threats, Wrights uses Flo Protect. This 24/7 protection ensures compliance, data security, and peace of mind for the team.

The Results

By modernising their IT with Flotek, Wrights Estate Agents achieved:

• Streamlined Operations: Teams Voice and Outlook created a seamless, professional system for client and internal communication.
• Risk-Free Rebrand: Flotek’s domain migration ensured business continuity during a major strategic shift.
• Reliable IT Partnership:With fast, friendly support, Wrights no longer worry about IT interruptions.
• Enhanced Security: Flo Protect provides 24/7 protection against cyber threats, safeguarding data and compliance.

"Flotek has been exceptional. From setting up our systems to managing our domain migration, everything was handled seamlessly. The peace of mind Flo Protect gives me, knowing our business is protected 24/7, is priceless."

Jack, Director, Wrights Estate Agents

Ready to Scale Your Business with Confidence?

Whether you’re a growing estate agency or a business in any sector, Flotek can help you scale without the IT headaches. From modernising communication to protecting your business, our solutions are built to support growth.

Get in touch today to start your transformation journey.