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How IT support for legal services helps your firm

Our partner-led approach ensures that our transformational technologies and services are ready to use and adapt to the evolving needs of solicitors’ practices in the UK.
IT
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Simple steps to turbo-charge productivity

We work with most case management systems and enable seamless collaboration on legal documents through cloud tools such as Microsoft 365.
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Cyber
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Enhanced security and compliance

As cyber threats rise and regulations tighten, our security expertise ensures system integrity and peace of mind -anytime, every time.
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Comms
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Stay connected with your clients anywhere

Fast, secure connections are essential in legal work. Cloud-based phone systems keep you connected, protected and productive, wherever you are.
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Print
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Reducing waste and boosting efficiency

In one of the most paper-heavy sectors, secure cloud print services help legal firms simplify systems and safeguard sensitive client data.
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IT
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Support that’s there when you need it

24/7 system monitoring and backups keep you running, with expert support available 7 days a week to resolve issues fast.
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Cyber
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Protecting your data and reputation

With hospitality a top cyber target, our security expertise keeps your systems and sensitive guest data safe and protected.
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Comms
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 Keeping guests connected & engaged

Integrated comms and high-speed networks with simple management and reliable support for seamless business operations.
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Print
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Boost productivity and reduce waste

From bookings to room service, cloud print services simplify hotel systems and reduce waste across front desk, concierge, and guest services.
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Our IT Packages

We offer two straightforward IT support packages for legal firms, which both include security as standard. Our Flo360+ package offers additional levels of security, protection and management to scale with your company.

Flo Protect+

Peace of mind comes as standard with Flo Protect+ - unlimited Help Desk and onsite support, proactive monitoring, antivirus protection, secure backups, and access to our e-learning portal.
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Support

Expert help when you need it, fast, friendly, and 7 days a week.
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7 Day Help Desk
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Onsite Support
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Remote Monitoring
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Microsoft 365 Management
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Software Updating
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E-Learning Portal
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Firewall Management
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Protection

Robust cybersecurity to keep your data and systems safe.
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Anti Virus Basic Protection
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Anti Malware Protection
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Ransomware Isolation
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Flo Password Manager
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Microsoft 365 Backup
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Patch Management
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Security Training
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Management

Proactive IT management to keep everything running smoothly.
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Account Manager
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Annual Tech Review
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Strategy & Planning
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IT Asset Management
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Network Management
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Vendor Management
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Disaster Recovery

Flo 360+

Includes all Flo Protect+ features
Plus advanced cybersecurity protection for your systems, devices and people.
Protection
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CyberGuard Pro (MDR)
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Phishing Simulation
Additional upgrade feature
Cyber Security Training (SAT)
Additional upgrade feature
Active Protect Monitoring
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3rd Party Vulnerability Patching
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MS Secure Score Upgrade
Management
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IT Policy Management
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Flo Signature Management
Support
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SLA Escalation
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Cyber Essentials Certification*
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Cyber Security & Ai Training

Interested? Get in touch with us today

The first step towards IT support for your law practice is to contact us so that you can tell us more about your challenges and ambitions.
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Drop us a note
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Technology products and IT support services for law firms

Flotek provides your legal business with everything from government-standard cybersecurity protection to fully managed IT services. Our products and solutions are purpose-built to help your practice grow.
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Case management experienced

We collaborate with all major case management providers and comprehend the unique technical requirements of each.
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Secure cloud printing

Print conveniently from any location with secure transmissions that maintain the confidentiality and legibility of legal documents.
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Cloud dictation technology

Work on the go with secure cloud transcription and storage that keeps documents organised and accessible, wherever you are.
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Cyber Essentials compliance

Our cybersecurity services help law firms achieve Cyber Essentials certification with compliance checks every 15 minutes.
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Specialist legal-sector cybersecurity

Robust encryption, access controls and security audits that protect your clients’ sensitive data and ensure regulatory compliance.
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5G secure Wi-Fi in court

Fast courtroom Wi-Fi ensures you can securely manage case files and communicate with colleagues during proceedings.
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It’s as easy as 1, 2, 3…4

Streamlining, improving and protecting your data and reputation is a simple four steps process.
01
Flotek engineer onboarding a client

Book a meeting

First, we’ll arrange a meeting to discuss your requirements.
02
Flotek engineer reviewing client needs

Free audit

Next, we’ll conduct a comprehensive audit of your current systems.
03
Flotek team member supporting a client

Proposal

Based on the audit, we’ll provide a detailed proposal tailored to your needs.
04
Flotek project manager planning a rollout

Project Management

Our team will work with your existing suppliers to ensure a smooth migration.

Why choose Flotek? Your dedicated IT partner

Choosing Flotek as your dedicated Legal IT provider means working with a team that understands the demands of your industry. We deliver reliable fully managed IT solutions that keep your operations running smoothly and your guests connected.
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Reliable 7-Day Support

Unlike firms with weekday-only support, we recognise the compounding effect of issues left until Monday. Our remote helpdesk support and monitoring are always available, whenever your team needs us.
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Dedicated Legal IT Experts

Our engineers specialise in law sector IT support, with the correct permissions and integrations to connect with case management platforms such as Proclaim, Visual Files and LEAP.
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Simplified Systems

You’ll have a single point of contact and unified billing for all IT, cybersecurity and communications services. We’ll design purpose-built communications systems with cloud printing and hosted VoIP telephony.
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Data Privacy & Compliance

Law firms handle highly sensitive client data and must comply with evolving cybersecurity and data protection requirements. Our specialist cybersecurity services help legal practices strengthen security.
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Trusted by 2000+ businesses across the UK

HRT logoGGP Law logoDakota logoJoe's logoCEMEX logoHoliday Inn logoCJCH Solicitors logoBest Western logoBelvoir logoMarriott logoPhoenix Legal Services logoSubway logo
HRT logoGGP Law logoDakota logoJoe's logoCEMEX logoHoliday Inn logoCJCH Solicitors logoBest Western logoBelvoir logoMarriott logoPhoenix Legal Services logoSubway logo
HRT logoGGP Law logoDakota logoJoe's logoCEMEX logoHoliday Inn logoCJCH Solicitors logoBest Western logoBelvoir logoMarriott logoPhoenix Legal Services logoSubway logo
Flotek team member at his desk in the Flotek office, ready to help with your enquiry
Send us your enquiry today
Use the contact form to tell us what you need help with, whether it’s IT support, cybersecurity, communications, billing, an existing issue, or a general question. 

Choose the right enquiry type from the dropdown and we’ll make sure it reaches the right place, whether that’s sales or helpdesk. 

Once submitted, we’ll review your enquiry and one of our team will come back to you as soon as they can.
..or call us today
If you would prefer to have a chat or need some quick info, please give us a call
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02921 50 8000
..or call us today
If you would prefer to have a chat or need some quick info, please give us a call
Phone call icon
02921 50 8000
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Help us send your enquiry to the right team

• Choose Sales for general enquiries, new projects, quotes or advice.

• Choose Helpdesk for urgent out-of-hours support requests.

Your Questions, Answered.

We believe cyber security should be clear and approachable. Here are straightforward answers to some of the most common questions about protecting your business.
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What makes Flotek’s IT support different for law firms?

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For law practices in the UK, we integrate our robust cybersecurity and IT support with their case management platforms. Our cloud services help information flow between branches and remote workers.

Can you integrate with our existing case management software?

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Absolutely. Our techs are familiar with LEAP, Proclaim, Visual Files and more, and have even created bespoke APIs to support a seamless IT experience.

How do you help law firms stay compliant with data protection laws?

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As well as advanced safeguards, your systems will be monitored 24/7 by a dedicated cybersecurity team. We also deliver cybersecurity training for your partners and staff to keep your data watertight.

Do you offer 24/7 cybersecurity monitoring?

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Yes, our services include proactive, 24/7 monitoring and IT support every day. Our compliance monitoring runs checks every 15 minutes to flag potential breaches, such as unauthorised drives.

How can you support remote or hybrid legal teams?

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We offer cloud services like Microsoft Azure, SharePoint and Microsoft 365 to facilitate seamless collaboration across locations. We also provide VoIP cloud telephony for legal teams.

Can you help us migrate to the cloud securely?

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Our Microsoft 365 plans include secure migration to the cloud to help your teams manage files and collaborate more easily. Our expert teams ensure a smooth migration with complete data integrity.
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