AI Receptionist. Every call answered, 24/7.

Your AI receptionist is an AI voice agent that picks up every call, day or night, in a natural UK voice. It answers questions, takes messages, books appointments and passes the details straight into your CRM. When a caller needs a person, it puts them through.

Answers 24/7

Evenings, weekends and bank holidays. No voicemail, no missed leads.

Sounds natural

A friendly UK voice that understands callers and replies in plain English.

Works with your tools

Connects to 500+ apps, including your CRM, calendar and case management.

Set up for you

We build, test and look after it. You tell us how calls should be handled.

AI call answering: what happens to the calls you miss?

Most callers who reach voicemail don't leave a message. They ring the next business on the list. An AI receptionist answers every call on the first ring, at any hour, even when your team is busy on other calls. It deals with routine questions, captures the caller's details and books them in, and any call that needs a person is transferred straight back to you or your team. Your people stop breaking off to answer the phone and get on with the work they're there to do. One South Wales property firm we set up now saves five to seven hours a week.

Book a demo

Listen to a call from our AI voice agents

Interested in an agent for your business?

Start by listening to our demo agents on a live call with our team. From dental to property, we work with every industry. Choose yours and press play.

Your industry

Hannah

Estate agents

Tenant logging a fault

Hannah answers the call, logs a water leak and answers the tenant's questions about their tenancy, then confirms all the details back to the caller.

Hannah

Estate agents

Tenant logging a fault

Hannah answers the call, logs a water leak and answers the tenant's questions about their tenancy, then confirms all the details back to the caller.

rec

Works with the systems you already use

Your AI Receptionist books, logs and passes on every call straight into your CRM, calendar, helpdesk and practice management tools. We can integrate with most systems that offer an API, MCP or webhooks to query information. If yours isn't listed yet, our development team will build the connection and add it to our marketplace of integrations below.

Status

Clear filters

Loading apps

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Aareon QL

Lets your AI Agent handle tenant calls against your Aareon QL housing system.

Public sector & education

Lets your AI Agent handle tenant calls against your Aareon QL housing system. Planned integration, not yet live. Available on request once tested.

Housing management

Find the tenant from their phone number or address
Log a repair request with the details given on the call
Read back the repair reference to the tenant

Coming soon

Status

Actionstep

Connects your AI Agent to Actionstep so every call is matched to a client and matter.

Legal

Connects your AI Agent to Actionstep so every call is matched to a client and matter. Planned integration, not yet live. Available on request once tested.

Legal practice management

Recognise existing clients when they call
Add a file note to the matter with a call summary
Create a follow-up task for the fee earner

Coming soon

Status

Acturis

Insurance broker integration with Acturis.

Professional services

Insurance broker integration with Acturis. Under assessment and subject to vendor approval.

Broker platform

Look up a policy for the caller
Check renewal dates
Pass the call to the right handler

Coming soon

Status

Airtable

Use Airtable as a simple records store your AI Agent can read and update during calls.

All industries

Use Airtable as a simple records store your AI Agent can read and update during calls. Ideal if you don't have a CRM.

Work management

Look up a caller's record
Create a new record from the call
Update fields such as status or notes
Search tables for answers to common questions

Certified

Status

Alto

Estate agency integration with Alto.

Estate & letting agents

Estate agency integration with Alto. Under assessment and subject to vendor approval.

Property CRM

Look up applicants and landlords
Answer questions on listed properties
Capture new enquiries

Coming soon

Status

Apex27

Estate agency integration with Apex27.

Estate & letting agents

Estate agency integration with Apex27. Under assessment.

Property CRM

Look up applicants
Answer property questions
Capture new enquiries

Coming soon

Status

Arbor

Lets your AI Agent take parent calls for schools running Arbor.

Public sector & education

Lets your AI Agent take parent calls for schools running Arbor. Planned integration, not yet live. Available on request once tested.

School MIS

Identify the parent or carer calling
Record a pupil absence with the reason given
Confirm the absence back to the caller

Coming soon

Status

Asana

Your AI Agent can turn calls into Asana tasks so nothing gets missed.

Professional services

Your AI Agent can turn calls into Asana tasks so nothing gets missed.

Work management

Create a task from a call with a summary
Assign it to the right person or project
Check the status of an existing task
Add comments to tasks

Certified

Status

Autocab

Taxi booking integration with Autocab.

Trades & field service

Taxi booking integration with Autocab. Under assessment and subject to vendor approval.

Taxi dispatch

Take a taxi booking by phone
Give the caller an ETA
Confirm pickup details

Coming soon

Status

Autotask PSA

Connects your AI Agent to Autotask PSA for IT support calls.

IT & technology

Connects your AI Agent to Autotask PSA for IT support calls. Planned integration, not yet live. Available on request once tested.

PSA

Recognise the caller and their company
Log a new support ticket
Give an update on open tickets

Coming soon

Status

BigChange

Field service integration with BigChange.

Trades & field service

Field service integration with BigChange. Planned integration, not yet live. Available on request once tested.

Field service

Look up the customer
Book a new job
Give a status update on an existing job

Coming soon

Status

Bromcom

Lets your AI Agent take parent calls for schools running Bromcom.

Public sector & education

Lets your AI Agent take parent calls for schools running Bromcom. Planned integration, not yet live. Available on request once tested.

School MIS

Identify the parent or carer calling
Record a pupil absence with the reason given
Confirm the absence back to the caller

Coming soon

Status

BRS Golf

Tee time booking with BRS Golf.

Hospitality & leisure

Tee time booking with BRS Golf. Under assessment and subject to vendor approval.

Tee time booking

Check tee time availability
Book a tee time for members or visitors

Coming soon

Status

Bullhorn

Recruitment integration with Bullhorn.

Professional services

Recruitment integration with Bullhorn. Under assessment.

Recruitment CRM

Recognise candidates and clients when they call
Log the call against their record
Create a follow-up task for the consultant

Coming soon

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Calendly

Your AI Agent can book meetings straight into your Calendly diary while on the call.

All industries

Your AI Agent can book meetings straight into your Calendly diary while on the call.

Scheduling

Check your available slots
Book, reschedule or cancel a meeting
Send the booking confirmation to the caller
Look up upcoming bookings for a caller

Certified

Status

Civica Cx

Lets your AI Agent take tenant repair calls against Civica Cx.

Public sector & education

Lets your AI Agent take tenant repair calls against Civica Cx. Planned integration, not yet live. Available on request once tested.

Housing management

Find the tenant and property
Log a repair with the details given
Read back the repair reference

Coming soon

Status

Cliniko

Clinic booking with Cliniko.

Healthcare

Clinic booking with Cliniko. Planned integration, not yet live. Available on request once tested.

Clinic management

Check practitioner availability
Book an appointment for a new or existing patient
Look up a patient's upcoming appointments

Coming soon

Status

Clio

Legal practice integration with Clio.

Legal

Legal practice integration with Clio. Under assessment.

Legal practice management

Recognise existing clients when they call
Capture new enquiries as leads
Log the call against the matter

Coming soon

Status

Collins / DesignMyNight

Restaurant and bar bookings with Collins / DesignMyNight.

Hospitality & leisure

Restaurant and bar bookings with Collins / DesignMyNight. Planned integration, not yet live. Available on request once tested.

Reservations

Check table availability
Book a table for the caller

Coming soon

Status

Commusoft

Trades and field service integration with Commusoft.

Trades & field service

Trades and field service integration with Commusoft. Planned integration, not yet live. Available on request once tested.

Field service

Look up the customer and property
Create a job from the call
Book a diary slot for an engineer

Coming soon

Status

Confluence

Your AI Agent can use your Confluence pages as a knowledge base to answer caller questions accurately.

IT & technology

Your AI Agent can use your Confluence pages as a knowledge base to answer caller questions accurately.

Work management

Search your Confluence spaces for answers
Read policies, FAQs and procedures during a call
Give consistent answers based on your own documentation

Certified

Status

ConnectWise PSA

Connects your AI Agent to ConnectWise PSA for IT support calls.

IT & technology

Connects your AI Agent to ConnectWise PSA for IT support calls. Planned integration, not yet live. Available on request once tested.

PSA

Recognise the caller and their company
Log a new service ticket
Give an update on open tickets

Coming soon

Status

Datto RMM

Device monitoring integration with Datto RMM for IT support agents.

IT & technology

Device monitoring integration with Datto RMM for IT support agents. Under assessment.

RMM

Check device status for the caller
See active alerts before triaging the call

Coming soon

Status

Dentally

Dental practice booking with Dentally.

Healthcare

Dental practice booking with Dentally. Planned integration, not yet live. Available on request once tested.

Dental practice management

Look up the patient
Book an appointment
React to appointment changes

Coming soon

Status

ezyVet

Veterinary practice booking with ezyVet.

Healthcare

Veterinary practice booking with ezyVet. Planned integration, not yet live. Available on request once tested.

Veterinary practice management

Look up the client and their pets
Book an appointment

Coming soon

Status

Figma

Connects your AI Agent to Figma.

IT & technology

Connects your AI Agent to Figma. Mainly useful for design teams.

Engineering

Look up files and projects
Read and add comments on designs

Certified

Status

Fresha

Salon booking with Fresha.

Retail

Salon booking with Fresha. Under assessment; calendar-only setup available in the meantime.

Salon software

Check appointment availability
Book appointments (subject to vendor access)

Coming soon

Status

GitHub

Connects your AI Agent to GitHub.

IT & technology

Connects your AI Agent to GitHub. Mainly useful for software teams.

Engineering

Create issues from support calls
Check the status of an issue
Search repositories and issues

Certified

Status

Glofox

Gym and studio integration with Glofox.

Hospitality & leisure

Gym and studio integration with Glofox. Planned integration, not yet live. Available on request once tested.

Gym management

Look up the member
Book a class for the caller

Coming soon

Status

Gong

Connects your AI Agent to Gong for sales teams that use conversation intelligence.

IT & technology

Connects your AI Agent to Gong for sales teams that use conversation intelligence.

Sales intelligence

Look up recent calls and deals
Pull call insights for follow-up

Certified

Status

Google Calendar

Booking into Google Calendar.

All industries

Booking into Google Calendar. Under assessment for Google Workspace customers.

Scheduling

Check free slots
Book, move or cancel appointments

Coming soon

Status

Greenhouse

Connects your AI Agent to Greenhouse for recruitment teams.

Professional services

IT & technology

Connects your AI Agent to Greenhouse for recruitment teams.

Look up candidates and their application stage
Schedule or confirm interviews
Add notes to a candidate record

Certified

Status

Guestline (Rezlynx)

Hotel integration with Guestline (Rezlynx).

Hospitality & leisure

Hotel integration with Guestline (Rezlynx). Planned integration, not yet live. Available on request once tested.

Hotel PMS

Look up a guest's reservation
Answer questions about the booking

Coming soon

Status

HaloPSA

Connects your AI Agent to HaloPSA for IT and service desk calls.

IT & technology

Connects your AI Agent to HaloPSA for IT and service desk calls. Priority build, not yet live.

PSA

Recognise the caller and their company
Log a new ticket
Give an update on open tickets
Add notes to a ticket
Search your knowledge base for fixes
Run approved runbooks

Coming soon

Status

HubSpot

Connects your AI Agent to HubSpot so every call is matched to your contacts and logged automatically.

All industries

Connects your AI Agent to HubSpot so every call is matched to your contacts and logged automatically.

CRM

Recognise callers from their phone number
Create new contacts and companies
Log the call with a summary
Create deals and follow-up tasks
Update contact details during the call

Certified

Status

iCabbi

Taxi booking integration with iCabbi.

Trades & field service

Taxi booking integration with iCabbi. Under assessment.

Taxi dispatch

Take a taxi booking by phone
Give the caller an ETA

Coming soon

Status

Intelliflo

Financial adviser integration with Intelliflo.

Professional services

Financial adviser integration with Intelliflo. Planned integration, not yet live. Available on request once tested.

Adviser platform

Recognise the client when they call
Log the call on their record
Book a review meeting

Coming soon

Status

intelligentgolf

Golf club booking with intelligentgolf.

Hospitality & leisure

Golf club booking with intelligentgolf. Under assessment.

Club management

Check tee time availability
Book a tee time

Coming soon

Status

Intercom

Connects your AI Agent to Intercom so phone calls sit alongside your chat conversations.

IT & technology

Retail

Connects your AI Agent to Intercom so phone calls sit alongside your chat conversations.

Customer messaging

Look up the customer and their recent conversations
Create a conversation or ticket from the call
Add notes for your team

Certified

Status

IRIS

Accountancy practice integration with IRIS.

Professional services

Public sector & education

Accountancy practice integration with IRIS. Under assessment.

Practice management

Look up the client
Log the call

Coming soon

Status

IT Glue

Documentation lookup with IT Glue for IT support agents.

IT & technology

Documentation lookup with IT Glue for IT support agents. Under assessment. Passwords are never shared with callers.

Documentation

Search client documentation
Find configuration details to help triage

Coming soon

Status

Jadu Connect

Council case integration with Jadu Connect.

Public sector & education

Council case integration with Jadu Connect. Under assessment.

Council CXM

Give residents updates on their case
Log new case details (to confirm)

Coming soon

Status

Jira

Connects your AI Agent to Jira so calls can raise and track work items.

IT & technology

Connects your AI Agent to Jira so calls can raise and track work items.

Work management

Create an issue from a call
Check the status of an issue
Add comments to an issue

Certified

Status

Jira Service Management

Connects your AI Agent to Jira Service Management for service desk calls.

IT & technology

Connects your AI Agent to Jira Service Management for service desk calls.

Service desk / ITSM

Raise a service request or incident
Give the caller an update on their request
Search the knowledge base for answers
Add comments to a request

Certified

Status

Joblogic

Field service integration with Joblogic.

Trades & field service

Field service integration with Joblogic. Planned integration, not yet live. Available on request once tested.

Field service

Look up the customer and site
Create a job from the call
Raise a quote request

Coming soon

Status

Jupix

Estate agency integration with Jupix.

Estate & letting agents

Estate agency integration with Jupix. Under assessment.

Property CRM

Answer questions on listed properties

Coming soon

Status

Karbon

Accountancy practice integration with Karbon.

Professional services

Accountancy practice integration with Karbon. Planned integration, not yet live. Available on request once tested.

Practice management

Recognise the client when they call
Create a work item
Log the call

Coming soon

Status

Keyloop

Car dealership integration with Keyloop.

Retail

Car dealership integration with Keyloop. Under assessment.

Dealer management

Look up the customer
Book a vehicle service

Coming soon

Status

LEAP

Legal practice integration with LEAP.

Legal

Legal practice integration with LEAP. Under assessment pending LEAP partner approval.

Legal practice management

Recognise existing clients
Log calls against the matter
Capture new enquiries

Coming soon

Status

Legend (Xplor)

Leisure centre integration with Legend (Xplor).

Hospitality & leisure

Public sector & education

Leisure centre integration with Legend (Xplor). Planned integration, not yet live. Available on request once tested.

Leisure management

Look up the member
Answer questions on timetables and prices
Capture new prospects

Coming soon

Status

Linear

Connects your AI Agent to Linear.

IT & technology

Connects your AI Agent to Linear. Mainly useful for software teams.

Work management

Create an issue from a call
Check issue status

Certified

Status

Little Hotelier

Small hotel integration with Little Hotelier.

Hospitality & leisure

Small hotel integration with Little Hotelier. Planned integration, not yet live. Available on request once tested.

Hotel PMS

Look up a guest's booking
Answer questions about the stay

Coming soon

Status

Mews

Hotel integration with Mews.

Hospitality & leisure

Hotel integration with Mews. Planned integration, not yet live. Available on request once tested.

Hotel PMS

Check room availability
Look up a reservation
Recognise returning guests

Coming soon

Status

Microsoft Dynamics 365

Microsoft Dynamics 365 CRM.

Public sector & education

IT & technology

Microsoft Dynamics 365 CRM. Custom build in progress, not yet live.

CRM

Recognise callers from their phone number
Log calls and create records (once built)

Coming soon

Status

Microsoft Teams

Your AI Agent can message your team in Microsoft Teams during or after a call.

All industries

Your AI Agent can message your team in Microsoft Teams during or after a call.

Microsoft 365

Send a call summary to a person or channel
Alert staff to urgent calls
Relay messages for staff who are unavailable

Certified

Status

NinjaOne

IT support integration with NinjaOne.

IT & technology

IT support integration with NinjaOne. Planned integration, not yet live. Available on request once tested.

RMM

Check the caller's device status
Give updates on open tickets
Log a new ticket

Coming soon

Status

Notion

Your AI Agent can use your Notion workspace as a knowledge base and record notes from calls.

IT & technology

Professional services

Your AI Agent can use your Notion workspace as a knowledge base and record notes from calls.

Work management

Search your Notion pages for answers
Create a page or database entry from a call
Update existing entries

Certified

Status

OneDrive

Your AI Agent can use documents stored in OneDrive to answer caller questions.

All industries

Your AI Agent can use documents stored in OneDrive to answer caller questions.

Microsoft 365

Search your files for answers
Read price lists, FAQs and policies during a call
Save call notes as files

Certified

Status

Open GI

Insurance broker integration with Open GI.

Professional services

Insurance broker integration with Open GI. Under assessment and subject to vendor approval.

Broker platform

Look up a policy for the caller
Check renewal dates

Coming soon

Status

OpenTable

Restaurant bookings with OpenTable via a partner route.

Hospitality & leisure

Restaurant bookings with OpenTable via a partner route. Planned integration, not yet live. Available on request once tested.

Reservations

Check table availability
Book a table

Coming soon

Status

Outlook

Your AI Agent works with your Outlook calendar and email, the core of most Flotek AI Agent setups.

All industries

Your AI Agent works with your Outlook calendar and email, the core of most Flotek AI Agent setups.

Microsoft 365

Check your diary for free slots
Book, move or cancel appointments
Send confirmation emails to callers
Email call summaries to your team
Look up contacts

Certified

Status

Phorest

Salon booking with Phorest.

Retail

Salon booking with Phorest. Planned integration, not yet live. Available on request once tested.

Salon software

Recognise the client
Book an appointment
Take a booking deposit

Coming soon

Status

Pipedrive

Connects your AI Agent to Pipedrive so calls are matched to people and deals.

All industries

Connects your AI Agent to Pipedrive so calls are matched to people and deals.

CRM

Recognise callers from their phone number
Create new people and organisations
Log the call with a summary
Create deals and follow-up activities

Certified

Status

Provet Cloud

Veterinary practice booking with Provet Cloud.

Healthcare

Veterinary practice booking with Provet Cloud. Planned integration, not yet live. Available on request once tested.

Veterinary practice management

Look up the client and their pets
Book an appointment

Coming soon

Status

QuickBooks Online

Connects your AI Agent to QuickBooks Online for account and invoice queries.

All industries

Connects your AI Agent to QuickBooks Online for account and invoice queries.

Finance

Look up a customer account
Check invoice and payment status
Read back balances owed
Create customer records

Certified

Status

Reapit

Estate agency integration with Reapit.

Estate & letting agents

Estate agency integration with Reapit. Planned integration, not yet live. Available on request once tested.

Property CRM

Recognise applicants when they call
Book a viewing
Book a valuation
Log a new enquiry

Coming soon

Status

ResDiary

Restaurant bookings with ResDiary.

Hospitality & leisure

Restaurant bookings with ResDiary. Planned integration, not yet live. Available on request once tested.

Reservations

Check table availability
Book a table
Amend a booking
Cancel a booking

Coming soon

Status

Salesforce

Connects your AI Agent to Salesforce so every call is matched to your records and logged.

IT & technology

Professional services

Connects your AI Agent to Salesforce so every call is matched to your records and logged.

CRM

Recognise callers from their phone number
Create leads and contacts
Log the call with a summary
Create cases and follow-up tasks
Update records during the call

Certified

Status

SAP SuccessFactors

Connects your AI Agent to SAP SuccessFactors for HR helpline calls.

IT & technology

Public sector & education

Connects your AI Agent to SAP SuccessFactors for HR helpline calls.

Look up the employee
Answer HR policy questions
Log HR requests

Certified

Status

Semble

Clinic booking with Semble.

Healthcare

Clinic booking with Semble. Planned integration, not yet live. Available on request once tested.

Clinic management

Look up the patient
Book an appointment
Update an existing booking

Coming soon

Status

ServiceM8

Trades integration with ServiceM8.

Trades & field service

Trades integration with ServiceM8. Planned integration, not yet live. Available on request once tested.

Field service

Look up the customer
Create a job from the call
Give a job status update

Coming soon

Status

ServiceNow

Connects your AI Agent to ServiceNow for service desk and public sector contact centres.

Healthcare

Public sector & education, IT & technology

Connects your AI Agent to ServiceNow for service desk and public sector contact centres.

Service desk / ITSM

Raise incidents and service requests
Give callers an update on their case
Search the knowledge base for answers
Add notes to existing records

Certified

Status

SevenRooms

Restaurant bookings with SevenRooms.

Hospitality & leisure

Restaurant bookings with SevenRooms. Under assessment.

Reservations

Book a table
Recognise returning guests

Coming soon

Status

SharePoint

Your AI Agent can use your SharePoint sites and documents as a knowledge base.

All industries

Your AI Agent can use your SharePoint sites and documents as a knowledge base.

Microsoft 365

Search SharePoint for answers
Read policies, procedures and price lists during a call
Give consistent answers from your own content

Certified

Status

Shopify

Connects your AI Agent to Shopify so customers can check orders by phone.

Retail

Connects your AI Agent to Shopify so customers can check orders by phone.

E-commerce

Look up an order by number or customer
Give delivery and fulfilment status
Look up product details and stock
Recognise returning customers

Certified

Status

simPRO

Field service integration with simPRO.

Trades & field service

Field service integration with simPRO. Planned integration, not yet live. Available on request once tested.

Field service

Look up the customer
Create a job from the call
Capture a new lead

Coming soon

Status

SIMS (ESS)

Lets your AI Agent take parent absence calls for schools running SIMS.

Public sector & education

Lets your AI Agent take parent absence calls for schools running SIMS. Planned integration, not yet live. Available on request once tested.

School MIS

Record a pupil absence with the reason given
Confirm the absence back to the caller

Coming soon

Status

Software of Excellence (Exact)

Dental practice integration with Software of Excellence.

Healthcare

Dental practice integration with Software of Excellence. Under assessment.

Dental practice management

Look up the patient
Book an appointment (subject to vendor access)

Coming soon

Status

Street.co.uk

Estate agency integration with Street.co.uk.

Estate & letting agents

Estate agency integration with Street.co.uk. Planned integration, not yet live. Available on request once tested.

Property CRM

Recognise applicants when they call
Book a viewing

Coming soon

Status

Stripe

Connects your AI Agent to Stripe to handle deposits and payments safely.

Hospitality & leisure

Retail

Connects your AI Agent to Stripe to handle deposits and payments safely. Card details are never taken over the phone.

Payments

Send a secure payment link by text or email
Take booking deposits
Check payment status
Look up a customer's payment history

Certified

Status

Vincere

Recruitment integration with Vincere.

Professional services

Recruitment integration with Vincere. Planned integration, not yet live. Available on request once tested.

Recruitment CRM

Recognise candidates when they call
Log the call on their record

Coming soon

Status

Webex Calling

Works with Webex Calling so your AI Agent can answer and transfer calls on your existing phone system.

All industries

Works with Webex Calling so your AI Agent can answer and transfer calls on your existing phone system. In testing.

Telephony

Answer calls on your Webex numbers
Transfer callers to the right person
Track call events

Coming soon

Status

Xero

Accounting integration with Xero.

All industries

Accounting integration with Xero. Planned integration, not yet live. Available on request once tested.

Accounting

Look up the customer
Check invoice status
Read back balances owed

Coming soon

Status

Zendesk

Connects your AI Agent to Zendesk so phone calls become tickets alongside your other channels.

Retail

IT & technology

Connects your AI Agent to Zendesk so phone calls become tickets alongside your other channels.

Service desk / ITSM

Recognise the caller and their open tickets
Create a ticket from the call
Give an update on an existing ticket
Search help centre articles for answers

Certified

Status

Zoho CRM

Connects your AI Agent to Zoho CRM so calls are matched to your records and logged.

All industries

Connects your AI Agent to Zoho CRM so calls are matched to your records and logged.

CRM

Recognise callers from their phone number
Create leads and contacts
Log the call with a summary
Create deals and follow-up tasks

Certified

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A virtual receptionist with call answering, AI automation and integration in one

AI Receptionist is Flotek's managed AI call answering service for UK small businesses. It answers, acts and connects to the systems you already use: if your system supports integration, we can connect to it. One simple monthly price, set up and supported by our team.

24/7 call answering

Every call answered on the first ring, day or night, with no hold music.

Appointment booking

Checks your calendar and books, moves or cancels appointments during the call.

500+ app integrations

Works with your CRM, calendar, helpdesk and practice management tools.

CRM updated for you

New leads, call notes and summaries are logged in your CRM automatically, so nothing gets typed twice.

AI agents that call out

Agents that call customers for you: appointment reminders, follow-ups and callbacks.

Webhooks & MCP connectors

If your system supports integration, we can connect it, using APIs, webhooks or MCP connectors.

Transfers calls back to you

Any call that needs a person is put through to you or your team live, with the details passed on so callers never repeat themselves.

Guard rails and data checks

Details are validated as they're captured, and it only says and does what you've approved.

Talk to us about AI Receptionist

Macosie Properties AI receptionist case study: 20+ hours saved in the first 4 weeks, 24/7 phone cover, built in 60 minutes

Read a real case study: Macosie Properties

Macosie Properties set up their AI receptionist in about an hour. It now answers every call 24/7 and saved them more than 20 hours in the first 4 weeks, giving the team back 5 to 7 hours a week to focus on tenants and landlords instead of the phone. See how they did it.

Read the case study

AI Receptionist at a glance

Simple to set up, always on, and connected to the way your business already works.

24/7

Always answering

including evenings, weekends and bank holidays.

500+

Apps connected

CRMs, calendars, helpdesks and case management systems.

1st

Ring answered

no hold music, no voicemail, no queue.

100%

Calls logged

every call summarised and recorded in your systems.

Flotek brochure cover: Managed IT Support, Cyber Security and Communications that fuel growth

Want to learn more about Flotek and our products?

See who we are, what we do and why 2,000+ UK businesses choose us.
Managed IT, cyber security and communications in one place.

View our brochure

Positive impacts create happy partners

Our growth is founded on a virtuous circle. If Flotek’s partners are happy, then they become more successful. If our partners become more successful then, in turn, so does Flotek. Our ambition is to become the highest-rated managed service provider in the UK, validating our partner-led mindset and fuelling our own growth.

Jensen was knowledgeable and professional. Set up new laptop quickly. Would highly recommend.

Max

October 15, 2026

Johan was very polite and helpful in sorting out our email issue. He kept us updated regularly with what actions he was taking which resulted in a positive outcome.

October 15, 2026

Thank you very much Jake for dealing with the issues on my computer so promptly. Jake was very friendly and approachable, and also very knowledgeable. The customer service was excellent!

Catrin

October 15, 2026

my issue was resolved quickly and remotely with minimal disruption to my work

Catrin

October 14, 2026

Request dealt with promptly

Parish council

October 13, 2026

Damian at Flotek was so patient and helpful when I needed help setting up 2 tablets for our charity. It's not always easy to get support over the phone but he was clearly listening to my questions and knew the answers. Highly recommended.

Katrina

October 14, 2026

Johan was very helpful and did what i needed sraight away and answered any querires i had promplty.

JADE

October 13, 2026

Lucy the agent who took my call was very patient and understanding. She took the time to resolve the issue immediately.

Wendy

October 8, 2026

Very helpful and problem resolved quickly.

John

October 8, 2026

Kieran was extremely helpful. Fixed my issue and kept me informed throughout.

Antony

October 7, 2026

Alex from Flotek was fantastic as always - quick, speedy service that solved my problem and meant that my day wasn't disrupted at all. Thanks again - I would thoroughly recommend him and Flotek!

Debra

October 6, 2026

Amima was absolutely fantastic! She followed up consistently until she located and fully resolved the issue. This level of professionalism and dedication is rare. Amima deserves a raise! ❤️

America

October 6, 2026

Have questions about AI Receptionist?

AI on the phone is new, so it's fair to want proof before you trust it with your callers. Your AI Receptionist only works inside the rules you set. It checks the details it captures, follows guard rails on what it can say and do, and hands a call back to your team the moment it should. We test every call flow with you before it goes live, and you can change the rules at any time. Here are the questions we get asked most. If yours isn't here, get in touch.

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What is an AI receptionist?

An AI receptionist is a virtual receptionist run by an AI voice agent. Flotek's AI Receptionist answers your business calls 24/7 in a natural UK voice, handles routine questions, books appointments, takes messages and passes everything into your CRM. We set it up, test it and look after it for you.

Can we trust AI to speak to our customers?

Yes, because it only works inside the rules you set. We validate the data it collects, set guard rails on what it can and can't say or do, and test every call flow with you before it goes live. It introduces itself as your virtual receptionist, and anyone who wants a person is put straight through or offered a callback.

Can it transfer a call back to us?

Yes. Any call can be transferred back to you or your team live, with the details passed on so nobody has to repeat themselves. You set the rules: which calls go straight through, which get a message, and what happens out of hours.

What systems does it work with?

If your system supports integration, we can connect to it. That covers over 500 applications, including CRMs, calendars, helpdesks and legal case management such as LEAP, using APIs, webhooks or MCP connectors. Browse the integration directory above to see the main ones.

Do we need to change our phone number?

No. You keep your existing number and we route calls to your AI receptionist whenever you want it to answer: all day, out of hours, or when your lines are busy. It works alongside Flotek hosted VoIP and Microsoft Teams Phone.

Can it make calls as well as answer them?

Yes. Outbound AI agents can call your customers for appointment reminders, follow-ups and callbacks.
Every outcome is logged in your CRM automatically.

Get in touch

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Send us your enquiry today

Use the contact form to tell us what you need help with, whether it’s IT support, cybersecurity, communications, billing, an existing issue, or a general question.

Choose the right enquiry type from the dropdown and we’ll make sure it reaches the right place, whether that’s sales or helpdesk.

Once submitted, we’ll review your enquiry and one of our team will come back to you as soon as they can.

..or call us today

If you would prefer to have a chat or need some quick info, please give us a call