Managed IT support Services in Cambridge

IT isn’t stressful with the right partner. At Flotek, we offer proactive IT support from our Cambridge office in Needingworth, St Ives. We support organisations across Cambridgeshire with managed IT solutions, VoIP and cybersecurity services designed for businesses like yours.

Proactive support

From our helpdesk to active monitoring, we’re here when you need us from hour to hour.

Keeping you safe

Our security-first method keeps your organisation safe with threat detection and training

Straightforward services

IT solutions you can trust without any of the extra fluff, from VoIP support to managed IT services.

UK team

A fast-reacting, UK-based team with local expertise and UK compliance knowledge.

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A Cambridge IT Company You Can Trust

We specialise in IT services that make your life easier. Our IT support in Cambridge helps organisations like yours to improve efficiency, enhance cybersecurity and achieve effective communications.
By reducing your risks, we improve your uptime – giving you more time to focus on the most important areas of your business.
Leave your managed IT services, cybersecurity, cloud solutions and VoIP-hosted telephony in our capable hands.We offer cost-effective, per-user pricing packages to save you money while you get more out of your IT services.

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Full suite of managed IT support services in Cambridge

Our Managed IT Support Plans

Our IT services in Cambridge are neatly packaged in two tiers of service, providing full protection for your organisation. Upgrade to Flo360+ to access additional security, protection and management solutions to support your business.

Flo Protect+

Peace of mind comes as standard with unlimited Help Desk and onsite support, proactive monitoring, antivirus protection, secure backups and access to our e-learning portal.

Support

Expert help when you need it—fast, friendly, and 7 days a week.

7 Day Help Desk

Onsite Support

Remote Monitoring

Microsoft 365 Management

Software Updating

E-Learning Portal

Firewall Management

Protection

Robust cybersecurity to keep your data and systems safe.

Anti Virus Basic Protection

Anti Malware Protection

Ransomware Isolation

Flo Password Manager

Microsoft 365 Backup

Patch Management

Security Training

Management

Proactive IT management to keep everything running smoothly.

Account Manager

Annual Tech Review

Strategy & Planning

IT Asset Management

Network Management

Vendor Management

Disaster Recovery

Flo 360+

All the benefits of Flo Protect+

Along with your own branded online workspace and advanced cybersecurity protection for your system, devices and people.

Protection

CyberGuard Pro (MDR)

CyberGuard SAT

Phishing Simulation

Active Protect Monitoring

Management

Hub 365 Branded Intranet

Flo Signature Management

Support

SLA Escalation

Cyber Essentials Certification*

Interested? Book a discovery meeting today

The first step towards Managed IT support is arranging a discovery meeting, where you can tell us more about your business, challenges and ambitions.

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Sectors we work with in Cambridge

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Discover how our team is driving growth for partners in a range of industries

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Why choose Flotek as your local Cambridge IT partner?

We don’t just deliver IT services. We become a trusted technology partner for businesses in Cambridge, supporting your day-to-day operations with practical, proactive and reliable IT expertise.

Remote and On-Site Support

Access support at any time of the day or night via our helpdesk, with on-site support when you need it.

Active Monitoring

Proactive monitoring services improve uptime and capture risks swiftly to prevent harm to your business.

Training and Resources

We help your team to understand and improve cybersecurity with engaging, informative digital learning solutions.

24/7/365 Security

CyberGuard protects your business around the clock, detecting and eliminating threats to keep your data safe and your business compliant.

Cyber Essentials

Complete your Cyber Essentials certification with support from our knowledgeable team.

Hosted VoIP Solutions

Enhance connectivity across in-office, remote and hybrid teams with scalable, cloud-based telephony solutions.

Microsoft 365

Utilise cloud-based tools that improve efficiency, boost productivity and free up time for your business.

Microsoft Azure

Access secure, stable Microsoft Azure solutions, from cloud storage to virtual servers to business continuity services.

Managed IT support in Cambridge

Our Purple Army delivers dependable, fully managed IT and cybersecurity services in Cambridge, giving you the breathing room to focus on what’s most important for your business.

Reduced downtime
Friendly support
UK-wide service
Regional teams

Trusted by 2000+ businesses across the UK

FAQs about IT support in Cambridge

Get answers to some of the most frequently asked questions about our managed IT support services below. To speak to an expert, just call us on 02921 508000.

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Do you offer VoIP Hosted Phones in Cambridge?

Absolutely. We provide hosted VoIP phones in Cambridge that are scalable, cost-effective and fully supported by our local and regional teams.

How far outside of Cambridge do you provide services?

We support businesses across Cambridge, Cambridgeshire and the wider East of England region. If you're unsure whether we cover your area, just get in touch.

Can you help with Cyber Essentials in Cambridge?

Yes. Our Cyber Engineers can guide your business through the Cyber Essentials certification process, helping you meet compliance and improve your cybersecurity posture.

Where is your Cambridge office based?

Our office is located at 5 The Maltings, Needingworth, St Ives, PE27 4TD

Do you provide all your IT services in Cambridge?

Yes. We provide IT support in Cambridge and throughout the surrounding areas. Whether you need IT support or enhanced cybersecurity in Cambridge, we can help.

What is included in your managed IT support in Cambridge?

Our managed IT support in Cambridge includes remote and on-site assistance, proactive system monitoring, backup solutions, patch management, cybersecurity protection and access to our helpdesk.

Does your IT support cover both Mac and Windows systems?

Yes, our team can provide support for Mac and Windows machines with equal assistance for Windows and Mac operating systems.

Can you help me get the right IT support in Cambridge?

Our team can provide the ideal IT support in Cambridge for your business, whether you need managed IT, VoIP support or cybersecurity solutions.

Send us your enquiry today

Use the contact form to tell us what you need help with, whether it’s IT support, cybersecurity, communications, billing, an existing issue, or a general question.

Choose the right enquiry type from the dropdown and we’ll make sure it reaches the right place, whether that’s sales or helpdesk.

Once submitted, we’ll review your enquiry and one of our team will come back to you as soon as they can.