Fully managed outsourced IT support services

IT should be a tool, not a hindrance. We deliver outsourced IT support services for businesses across the UK, allowing you to focus on what you do best – let us handle the tech. We’ll keep you secure and connected with none of the stress.

Complete IT support

We offer a complete outsourced IT support solution, with everything you need to grow.

Just a phone call away

Our expert technicians are just a phone call away, 7 days a week.

Active monitoring

We’ll keep an eye on your system performance, proactively spotting and tackling any issues.

Flexible plans

Our plans are flexible and scalable, priced on a per user basis for maximum value.

Outsourced IT support UK businesses can rely on

At Flotek, we specialise in stress-free IT. We integrate ourselves into your business, acting as your dedicated IT department, only with none of the hassle. We operate at eight regional locations across the country, and our expert team is on hand seven days a week to tackle any issues quickly. For outsourced IT support services you can depend on, trust Flotek.

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Complete outsourced IT support

All the solutions you need from one trusted provider.

Outsourced IT support services built around you

Choose the level of outsourced IT support that suits your requirements and scale your services as you need.

Flo Protect+

Cover all the basics with Flo Protect+. Access expert support and stay connected and secure, with perks including proactive monitoring, antivirus software, remote backups and e-learning materials.

Support

Friendly support from an expert technician whenever you need it.

7-Day Help Desk

Onsite Support

Remote Monitoring

Microsoft 365 Management

Software Updates

E-Learning Portal

Firewall Management

Protection

Cutting-edge cybersecurity to fight emerging threats.

Antivirus Basic Protection

Anti Malware Protection

Ransomware Isolation

Flo Password Manager

Microsoft 365 Backup

Patch Management

Security Training

Management

Outsourced IT support management to keep everything on track.

Account Manager

Annual Tech Review

Strategy and Planning

IT Asset Management

Network Management

Vendor Management

Disaster Recovery

Flo 360+

All the perks of Flo Protect+, plus…

A dedicated, branded online workplace and upgraded cybersecurity protection for every user and device.

Protection

CyberGuard Pro (MDR)

CyberGuard SAT

Phishing Simulation

Active Protect Monitoring

Management

Hub 365 Branded Intranet

Flo Signature Management

Support

SLA Escalation

Cyber Essentials Certification

Interested? Book a discovery meeting today

The first step towards Managed IT support is arranging a discovery meeting, where you can tell us more about your business, challenges and ambitions.

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Schedule a Free IT Audit & Cost Breakdown

Our 45-point technical audit delivers a clear, jargon-free review of your IT and communications systems. You'll receive a red, amber, and green status report highlighting key areas for improvement—plus a detailed financial analysis of your monthly bills, giving you a transparent view of your current costs and opportunities to save.

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Supporting businesses across every sector

We provide tailored outsourced IT support for businesses from every sector, including:

Legal

Keep data secure and manage workloads efficiently.

Hospitality

Optimise your guest experience with smart IT built around you.

Estate Agents

Whether you’re in the office or out on the road, stay connected from any device.

Local Councils

Collaborate efficiently across departments and provide seamless accessibility for residents.

Every service you need from one outsourced IT support provider

We provide a comprehensive suite of services, ensuring you’re equipped with everything you need to work at your best.

24/7 Proactive Monitoring

Security and fault finding that never rests, keeping you online day in, day out.

Remote and Onsite IT Support

We fix everything we can online, but our team can be onsite in a flash if you need them.

Cyber Security and Compliance (Cyber Essentials, ISO)

Our experts will keep you protected round the clock and help you ensure compliance.

Cloud and Microsoft 365 Management

Effortlessly backup your data and work from anywhere with cloud and 365 support.

VoIP and Unified Communications

Collaborate effortlessly on any device thanks to hosted VoIP communications.

Strategic IT Consultancy

Plan for the future and invest in the right tech at the perfect time with strategic IT consultancy from our expert team.

Flexible Scalability

Scale your outsourced IT support services to match the needs of your business.

Predictable Fixed Monthly Costs

Straightforward payment plans with no hidden fees.

Trusted by 2000+ businesses across the UK

Outsourced IT support: your questions, answered

We pride ourselves on making outsourced IT support services as accessible and straightforward as possible. To help give you a little more clarity, here are some of your most commonly asked questions answered.

What is outsourced IT support?

Outsourced IT support is designed to serve as your dedicated IT department. Our expert team will be available whenever you need, without the expense and time of building an in-house department.

Why should my business outsource IT support?

Opting for outsourced IT support services frees you to focus on your core activities, while we handle all your IT needs, all for a fraction of the cost of an in-house department.

How does outsourced IT support work with in-house IT teams?

Outsourced IT support can be used as a cost-effective extension of your in-house team, working side by side with them to ensure the best results for your business.

Is outsourced IT support suitable for small and medium businesses?

We offer outsourced IT support UK-wide for businesses of every scale. From small enterprises to household names and multinationals, we can scale our services to suit.

Can larger organisations benefit from outsourced IT services?

Absolutely. No matter the size of the business, outsourcing your IT allows you to work more efficiently and reduce your expenses while improving outcomes – a win, win, win!

What are the cost benefits of outsourcing IT support?

Outsourced IT support services free you from the financial burden of building, growing and retaining an in-house department. It’s also far more flexible, so you only pay for the services you need.

What services are included in Flotek’s outsourced IT support?

Our outsourced IT support covers every aspect of your IT needs. Our flexible plans include a range of services, including cybersecurity, proactive monitoring, onsite and remote support and much more.

How quickly can Flotek respond to IT issues?

Proactive monitoring and a 7-day helpline mean we can respond to most issues very quickly. In all cases, we’ll work hard to fix any issues as fast as possible, keeping disruption to a minimum.

Will outsourcing mean losing control of my IT systems?

Not at all. For every service we provide, we’ll ensure your team is trained in how to use it and that you have full access whenever you need. You’ll be kept firmly in the driving seat at every step.

How do I know outsourced IT support is right for my business?

Outsourced IT support services are an ideal solution for most businesses. They allow you to focus on your core operations, saving you the stress and expense that come with internal departments.

Get in touch

Arrange your Teams discovery call today

Ready to explore how technology can better support your organisation?
The first step is a conversation—where we learn about your current setup, challenges, and future goals. From there, we’ll help shape a plan that aligns your tech with your ambitions.

Book a call at a time that suits you—we’re here to listen and guide.