Outsourced IT support services
IT should be a tool, not a hindrance. We deliver outsourced IT support services for businesses across the UK, allowing you to focus on what you do best while we handle the tech. We’ll keep you secure and connected with none of the stress. Whether you need a fully managed IT department or additional support for your existing team, our outsourced IT services cover everything from fully managed IT support and cyber security to Microsoft 365, cloud solutions and hosted VoIP.
Outsourced IT support UK businesses can rely on
At Flotek, we specialise in stress-free IT. We integrate ourselves into your business, acting as your dedicated IT department, completely hassle free. We operate several regional bases across the country, and our expert team is on hand seven days a week to tackle any issues quickly.
Whether you need a fully outsourced IT department, additional expertise to support your in-house team or a co-managed solution that shares the workload, we adapt to the way your business operates. We become an extension of your team, providing straightforward advice, proactive support and technology that helps your business grow. For fully managed IT support services you can depend on, trust the Flotek Purple Army.
Whether you need a fully outsourced IT department, additional expertise to support your in-house team or a co-managed solution that shares the workload, we adapt to the way your business operates. We become an extension of your team, providing straightforward advice, proactive support and technology that helps your business grow. For fully managed IT support services you can depend on, trust the Flotek Purple Army.
Complete Outsourced IT Support
All the solutions you need from one trusted provider.
Outsourced IT support services built around you
Choose the level of outsourced IT support that suits your requirements and scale your services as you need.
Flo Protect+
Cover all the basics with Flo Protect+. Access expert support and stay connected and secure, with perks including proactive monitoring, antivirus software, remote backups and e-learning materials.
Support
Friendly support from an expert technician whenever you need it.
7-Day Help Desk
Onsite Support
Remote Monitoring
Microsoft 365 Management
Software Updates
E-Learning Portal
Firewall Management
Protection
Cutting-edge cybersecurity to fight emerging threats.
Antivirus Basic Protection
Anti Malware Protection
Ransomware Isolation
Flo Password Manager
Microsoft 365 Backup
Patch Management
Security Training
Management
Outsourced IT support management to keep everything on track.
Account Manager
Annual Tech Review
Strategy and Planning
IT Asset Management
Network Management
Vendor Management
Disaster Recovery
Flo 360+
All the perks of Flo Protect+, plus…
A dedicated, branded online workplace and upgraded cybersecurity protection for every user and device.
Protection
CyberGuard Pro (MDR)
CyberGuard SAT
Phishing Simulation
Active Protect Monitoring
Management
Hub 365 Branded Intranet
Flo Signature Management
Support
SLA Escalation
Cyber Essentials Certification
Interested? Book a discovery meeting today
The first step towards Managed IT support is arranging a discovery meeting, where you can tell us more about your business, challenges and ambitions.
Book a call
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Who we help
Our SME IT support services help organisations work more efficiently, reduce downtime and stay secure. We support businesses across multiple sectors with reliable technology and proactive day-to-day support.
Local Councils
Clear, straightforward strategic planning to ensure security and connectivity.
Find out more
Case Studies
Discover how our team is driving growth for partners in a range of industries
Find out more
Work in another sector?
Discover how our team is driving growth for partners in a range of industries
View case studies
Every service you need from one outsourced IT support provider
We provide a comprehensive suite of services, ensuring you’re equipped with everything you need to work at your best.
24/7 Proactive Monitoring
Security and fault finding that never rests, keeping you online day in, day out.
Remote and Onsite IT Support
Our remote IT support provides fast remote fixes, and backed by local onsite support whenever your business needs extra assistance.
Cyber Security and Compliance
Stay protected against evolving cyber threats while meeting key security and compliance standards with expert cybersecurity services.
Cloud and Microsoft 365 Management
Effortlessly back up your data, collaborate from anywhere and get more from M365 with our managed Microsoft 365 & Azure services.
VoIP and Unified Communications
Collaborate effortlessly on any device with reliable hosted VoIP communications.
Strategic IT Consultancy
Plan for the future and invest in the right tech at the right time with strategic IT consultancy from our expert team.
Flexible Scalability
Scale your outsourced IT services to match your business as it grows and evolves.
Predictable Fixed Monthly Costs
Straightforward monthly pricing with no hidden fees, making budgeting simple and predictable.
Trusted by 2000+ businesses across the UK
Outsourced IT support: your questions, answered
We pride ourselves on making our outsourced IT support as accessible and straightforward as possible. If you have any further questions about the service, just give our Purple Army a call on 02921 508000.
Get in touch
What is outsourced IT support?
Outsourced IT support is a suite of IT services delivered by our experts to serve as your dedicated IT department. Our expert team is available whenever you need us, without the expense and time of building an in-house department.
Why should my business outsource IT support?
Opting for outsourced IT services frees you up to spend your time focusing on the core activities of your business. We handle all your IT needs, for a fraction of the cost of an in-house department, delivering peace of mind that your IT is covered by a dedicated team of experts.
How does outsourced IT support work with in-house IT teams?
As well as being available as a complete solution, our outsourced IT services can also be used as a cost-effective extension of your in-house team. We have considerable experience integrating and working side by side with your own team, helping boost capabilities, deliver additional expertise and achieve the best results for your business.
Is outsourced IT support suitable for small and medium businesses?
We offer outsourced IT support UK-wide for businesses of every scale. From small enterprises to household names and multinationals, we can scale our services to suit.
Can larger organisations benefit from outsourced IT services?
Absolutely. No matter the size of the business, outsourcing your IT allows you to work more efficiently and reduce your expenses while improving outcomes – a win, win, win!
What are the cost benefits of outsourcing IT support?
Outsourced IT support services free you from the financial burden of building, growing and retaining an in-house department. It’s also far more flexible, so you only pay for the services you need.
What services are included in Flotek’s outsourced IT support?
Our outsourced IT support covers every aspect of your IT needs. Our flexible plans include a range of services, including cybersecurity, proactive monitoring, onsite and remote support and much more.
How quickly can Flotek respond to IT issues?
Proactive monitoring and a 7-day helpline mean we can respond to most issues very quickly. In all cases, we’ll work hard to fix any issues as fast as possible, keeping disruption to a minimum.
Will outsourcing mean losing control of my IT systems?
Not at all. For every service we provide, we’ll ensure your team is trained in how to use it and that you have full access whenever you need. You’ll be kept firmly in the driving seat at every step.
How do I know outsourced IT support is right for my business?
Outsourced IT support services are an ideal solution for most businesses. They allow you to focus on your core operations, saving you the stress and expense that come with internal departments.
Contact your local branch of the Purple Army
Call our main number on 02921 508000
Bridgend
(Head office)
Cardiff
Unit 7, Cleeve House, Lambourne Crescent,
Cardiff
CF14 5GP
Cardiff
CF14 5GP
02921 50 8000
Sales@Flotek.io
About our Cardiff office
Swansea
Riverside House,
Normandy Road, Swansea,
SA1 2JA
Normandy Road, Swansea,
SA1 2JA
01792 34 5537
Sales@Flotek.io
About our Swansea office
Coventry
Friars House,
Manor House Drive, Coventry
CV1 2TE
Manor House Drive, Coventry
CV1 2TE
02476 39 7070
Sales@Flotek.io
About our Coventry office
Plymouth
Unit N12b, Phase 1
1 Davy Road,
Plymouth Science Park, Plymouth,
PL6 8BX
1 Davy Road,
Plymouth Science Park, Plymouth,
PL6 8BX
01752 54 0540
Sales@Flotek.io
About our Plymouth office
St Asaph
Nexus House,
New Vision,
Business Park,
St Asaph, LL17 0LP
New Vision,
Business Park,
St Asaph, LL17 0LP
01745 77 8900
Sales@Flotek.io
About our St Asaph office
Basingstoke
Suite 3, Healey House,
Dene Road,
Andover,
SP10 2AA
Dene Road,
Andover,
SP10 2AA
01256 585681
Sales@Flotek.io
About our Basingstoke office
Cambridge
5 The Maltings,
Needingworth,
St Ives,
PE27 4TD
Needingworth,
St Ives,
PE27 4TD
01353 778282
Sales@Flotek.io
About our Cambridge office
Essex
277a London Road,
Hadleigh, Benfleet,
SS7 2BP
Hadleigh, Benfleet,
SS7 2BP
01702 512990
Sales@flotek.io
About our Essex office
Fife (Scotland)
Baird House,
Eastfield Industrial Estate,
Glenrothes, Fife,
KY7 4NS
Eastfield Industrial Estate,
Glenrothes, Fife,
KY7 4NS
01334 814137
Sales@flotek.io
About our Fife (Scotland) office
Media enquiries
Unit 4, Bocam Park, Pencoed,
Bridgend
CF35 5LJ
Bridgend
CF35 5LJ
02921 50 8000
Marketing@Flotek.io
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Regional office network with national presence
Wherever you are in the UK, our local experts are ready to help, backed by a nationally coordinated engineering team. With locations across the country, we combine rapid local response with the strength of a national network to support your growth, wherever your business takes you.
- Rapid Response
- Growth Support
- National Network
- Always On
Send us your enquiry today
Use the contact form to tell us what you need help with, whether it’s IT support, cybersecurity, communications, billing, an existing issue, or a general question.
Choose the right enquiry type from the dropdown and we’ll make sure it reaches the right place, whether that’s sales or helpdesk.
Once submitted, we’ll review your enquiry and one of our team will come back to you as soon as they can.
Choose the right enquiry type from the dropdown and we’ll make sure it reaches the right place, whether that’s sales or helpdesk.
Once submitted, we’ll review your enquiry and one of our team will come back to you as soon as they can.
..or call us today
If you would prefer to have a chat or need some quick info, please give us a call
02921 50 8000
..or call us today
If you would prefer to have a chat or need some quick info, please give us a call
02921 50 8000
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