IT support for estate agents
Stay connected and secure, whether you’re in the office or out showing properties. Flotek specialises in estate agent IT solutions. Whether you need multi-site communications systems or voice over internet protocol (VoIP), we connect every link in the chain, 7 days a week.
Improving service and reducing costs for Porters Estate Agents
When this fast-moving estate agency wanted to get ahead of the PSTN switch-off, we helped them move from legacy telephony to a cloud-based VoIP system. Our local experts delivered real-time performance data to support smarter decisions — while cutting costs by up to 40%.
How managed IT for estate agents helps
Our partner-led approach ensures that our solutions offer the reliability, connectivity and security you need wherever your business takes you.
IT
IT Support whenever you need it
Our dedicated Technical Support Team is on hand 7 days a week to keep your agency secure and always connected to your customers and team.
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Cyber
Essential cybersecurity for estate agents
When sensitive client and property data increases the risk of cyberattack, our enhanced security solutions protect your business integrity and client trust.
Comms
Cloud telephony keeps you connected
Simplify communications with integrated cloud telephony for estate agents. Our hosted VoIP for small businesses keeps you connected.
Print
Maximise efficiency and minimise waste
Print property details and keep client files up to date with cloud-based print services. Streamline your systems and reduce waste.
IT
Support that’s there whenever you need it
Our dedicated Technical Support Team is on hand 7 days a week to keep your agency secure and connected to your customers and team at all times.
Cyber
Secure your data and reputation
When sensitive client and property data increases the risk of cyberattack, our enhanced security solutions protect your business integrity and client trust.
Comms
Keeping you connected wherever you go
Remove complexity and simplify management with integrated telephony and internet solutions that ensure you and your customers are always in touch.
Print
Maximise efficiency and minimise waste
Printing property details and keeping client files updated with cloud based print services can help you streamline your systems and reduce waste.
Our IT Packages for Estate Agents
We offer two straightforward IT support packages for estate agents, which both include security as standard. Our Flo360+ package offers additional levels of security, protection and management to support your company's growth.
Flo Protect+
Peace of mind comes as standard with Flo Protect+ - unlimited Help Desk and onsite support, proactive monitoring, antivirus protection, secure backups, and access to our e-learning portal.
Support
Expert help when you need it—fast, friendly, and 7 days a week.
7 Day Help Desk
Onsite Support
Remote Monitoring
Microsoft 365 Management
Software Updating
E-Learning Portal
Firewall Management
Protection
Robust cybersecurity to keep your data and systems safe.
Anti Virus Basic Protection
Anti Malware Protection
Ransomware Isolation
Flo Password Manager
Microsoft 365 Backup
Patch Management
Security Training
Management
Proactive IT management to keep everything running smoothly.
Account Manager
Annual Tech Review
Strategy & Planning
IT Asset Management
Network Management
Vendor Management
Disaster Recovery
Flo 360+
Includes all Flo Protect+ features
Plus advanced cybersecurity protection for your systems, devices and people.
Protection
CyberGuard Pro (MDR)
Phishing Simulation
Cyber Security Training (SAT)
Active Protect Monitoring
3rd Party Vulnerability Patching
MS Secure Score Upgrade
Management
IT Policy Management
Flo Signature Management
Support
SLA Escalation
Cyber Essentials Certification*
Cyber Security & Ai Training
Interested? Get in touch with us today
The first step towards IT support for your agency is to contact us so that you can tell us more about your challenges and ambitions.
Drop us a note
Estate agent IT solutions that keep your business moving
From seamless cloud communications to dedicated daily IT support, our tailor-made estate agent IT solutions will keep your business ahead of the pack.
Property Software Integration
We understand key estate agency software, such as Reapit and Rightmove. Get the technical integrations needed to streamline your IT operations.
Branch-to-Branch Printing
Print brochures securely from any branch, with brand colour accuracy and release control using our cloud printing services.
VoIP for Estate Agents
Connect your phone system to agency software for seamless call logging, recording and smarter client communications.
Mobile Caller ID Protection
Calls appear as the office using our hosted VoIP apps - keeping personal numbers private and routing return calls to the right place.
5G Connectivity for Viewings
Upload property photos and videos instantly from viewings with fast, secure 5G—keeping your listings ahead of the competition.
Estate Agents’ Cybersecurity Services
We run compliance checks every 15 minutes to protect client data and help you meet industry cybersecurity standards.
It’s as easy as 1, 2,3…4
Streamlining, improving and protecting your data and reputation is a simple four steps process.
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Book a meeting
First, we’ll arrange a meeting to discuss your requirements.
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Free audit
Next, we’ll conduct a comprehensive audit of your current systems.
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Proposal
Based on the audit, we’ll provide a detailed proposal tailored to you
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Project Management
Our team will work with your existing suppliers to ensure a smooth migration.
Specialised IT Support for Estate Agents
Choosing Flotek as your estate agency IT partner means how critical speed, communication and reliability are in the property sector. We deliver reliable fully managed IT solutions that keep your operations running smoothly and your guests connected.
Technical Support
Always on hand, our full-spectrum technical support covers helpdesk and monitoring services, even on weekends, so your agency keeps running smoothly.
Per-User Payment Plans
Flexible by design, our per-user payment plans scale with your agency, letting you grow without IT costs holding you back.
Seamless Cloud Computing
Our cloud computing solutions deliver effortless scalability and secure storage, empowering your team to work smarter and grow with confidence.
Cutting-Edge Cybersecurity
Advanced cybersecurity that protects your agency’s networks, keeping your business secure on every front.
Trusted by 2000+ businesses across the UK
Send us your enquiry today
Use the contact form to tell us what you need help with, whether it’s IT support, cybersecurity, communications, billing, an existing issue, or a general question.
Choose the right enquiry type from the dropdown and we’ll make sure it reaches the right place, whether that’s sales or helpdesk.
Once submitted, we’ll review your enquiry and one of our team will come back to you as soon as they can.
Choose the right enquiry type from the dropdown and we’ll make sure it reaches the right place, whether that’s sales or helpdesk.
Once submitted, we’ll review your enquiry and one of our team will come back to you as soon as they can.
..or call us today
If you would prefer to have a chat or need some quick info, please give us a call
02921 50 8000
..or call us today
If you would prefer to have a chat or need some quick info, please give us a call
02921 50 8000
Your Questions, Answered.
We believe cyber security should be clear and approachable. Here are straightforward answers to some of the most common questions about protecting your business.
What makes Flotek’s IT support different for estate agents?
For estate agents throughout the UK, we integrate our robust cybersecurity and IT support with their property management platforms. Our cloud services keep information flowing between branches.
Can you integrate your systems with our existing estate agency software?
Absolutely. We have access to the right APIs and integrations that will create a seamless IT experience for your teams. Our techs are familiar with Reapit, Alto, Street and more.
Do you offer support outside normal business hours?
Our IT support for estate agents is available every day of the week, so your teams can call us for help on weekends and evenings. Our network of regional offices means we provide UK-wide coverage.
How do you protect sensitive client and property data?
Our cybersecurity services include secure firewall gateways, round-the-clock monitoring and response and a dedicated cybersecurity team. We’ll also deliver cybersecurity training to your teams.
Can you help us transition away from the PSTN switch-off?
Yes, our hosted VoIP (voice over internet protocol) is a great alternative to the PSTN. For both mobile and landlines, your agents have a single number for all devices.
How quickly can you resolve IT issues if something goes wrong?
Response times vary depending on the complexity of the issue, but we can often resolve IT issues within the hour. Proactive monitoring spots and solves issues before they impact your business.
Do you work with both independent and multi-branch estate agencies?
Absolutely, we work with SMEs, including independent estate agencies and national franchises. As a growing company ourselves, we understand the need for flexible, scalable IT Support.
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