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Flotek managed IT support team providing expert assistance

IT support consultants for full alignment

Our approach to IT support consultancy is tailored to your exact requirements. We take the hassle out of upgrading your systems, making strategic decisions and establishing new IT practices with expert support and guidance.
Whether you need to adapt your IT solutions as your business grows or need advice on migrating to the cloud, our Purple Army is on hand with the expert advice to help you achieve your goals.

IT service consulting and strategy in the UK

Our IT service consulting focuses on what’s most important to your business, with targeted, expert advice on all areas of IT infrastructure and strategy.
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Supplement our consultancy services

Flotek’s dedicated IT strategy consultancy services include pointing you towards the best package to suit your business needs, from cyber security to proactive IT management.

Flo Protect+

Peace of mind comes as standard with Flo Protect+ - unlimited Help Desk and onsite support, proactive monitoring, antivirus protection, secure backups, and access to our e-learning portal.
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Support

Expert help when you need it, fast, friendly, and 7 days a week.
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7 Day Help Desk
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Onsite Support
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Remote Monitoring
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Microsoft 365 Management
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Software Updating
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E-Learning Portal
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Firewall Management
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Protection

Robust cybersecurity to keep your data and systems safe.
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Anti Virus Basic Protection
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Anti Malware Protection
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Ransomware Isolation
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Flo Password Manager
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Microsoft 365 Backup
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Patch Management
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Security Training
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Management

Proactive IT management to keep everything running smoothly.
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Account Manager
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Annual Tech Review
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Strategy & Planning
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IT Asset Management
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Network Management
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Vendor Management
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Disaster Recovery

Flo 360+

Includes all Flo Protect+ features
Plus advanced cybersecurity protection for your systems, devices and people.
Protection
Additional upgrade feature
CyberGuard Pro (MDR)
Additional upgrade feature
Phishing Simulation
Additional upgrade feature
Cyber Security Training (SAT)
Additional upgrade feature
Active Protect Monitoring
Additional upgrade feature
3rd Party Vulnerability Patching
Additional upgrade feature
MS Secure Score Upgrade
Management
Additional upgrade feature
IT Policy Management
Additional upgrade feature
Flo Signature Management
Support
Additional upgrade feature
SLA Escalation
Additional upgrade feature
Cyber Essentials Certification*
Additional upgrade feature
Cyber Security & Ai Training

Interested? Get in touch with us today

The first step towards Managed IT support is to contact us so that you can tell us more about your business, challenges and ambitions.
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Drop us a note
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It’s as easy as 1, 2,3…4

Streamlining, improving and protecting your data and reputation is a simple four step process.
01
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Book a meeting

First, we’ll arrange a meeting to discuss your requirements.
02
Flotek engineer reviewing client needs

Free audit

Next, we’ll conduct a comprehensive audit of your current systems.
03
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Proposal

Based on the audit, we’ll provide a detailed proposal tailored to you
04
Flotek project manager planning a rollout

Project Management

Our team will work with your existing suppliers to ensure a smooth migration.
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Scan my domain free
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Who we help

Our SME IT support services help organisations work more efficiently, reduce downtime and stay secure. We support businesses across multiple sectors with reliable technology and proactive day-to-day support.
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Legal

Specialist guidance to protect sensitive data and keep compliance.
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Hospitality

Strategies designed to keep your hospitality IT infrastructure on-point.
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Estate Agents

Professional consultancy to get more from your business  IT solutions.
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Local Councils

Clear, straightforward strategic planning to ensure security and connectivity.
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Case Studies

Discover how our team is driving growth for partners in a range of industries
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Work in another sector?

Discover how our team is driving growth for partners in a range of industries
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View case studies
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Supporting your growth: fully managed IT support for every industry

Protect client data and work seamlessly from anywhere.
Improve customer experiences and reduce system downtimes.
Stay connected to prospective buyers with hosted VoIP systems like Microsoft Teams Phone.
Increase operational efficiency and work effortlessly across departments.
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IT consultancy services as unique as your business

Get clear, strategic guidance from IT experts with a deep understanding of your business plans and goals.
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Top-Level Consultancy

We work with you to determine inefficiencies and offer solutions.
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Remote Optimisation

Implement new strategies for remote efficiency with our support.
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Microsoft 365

Get insight into upgrading to collaborative working solutions with 365.
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Infrastructure Improvement

Specialist guidance on infrastructure improvements for your business.
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Cyber Compliance

Advice on how to achieve Cyber Essentials compliance from the experts.
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Security Advice

Discover how to enhance and improve your cyber security services.
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Communications Development

Strategic planning to enhance your communication with VoIP and Telephony
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Training Strategy

Improve in-house knowledge with strategies for training and digital learning
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IT consultancy across the UK

We pride ourselves on offering expert IT consultancy services to businesses across the UK, providing our clients with the strategic planning necessary to make the most of their IT infrastructure.
  • Expert advice
  • Knowledgeable team
  • All areas of IT
  • UK-wide services
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Why choose Flotek as your IT support consultants?

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Expert insight

Our purple army has extensive experience in all areas of IT solutions
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Trusted support

Trusted IT consultants and support providers across the UK 
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We do it all

From consultancy to implementation, we handle all aspects of IT
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Tailored service

We tailor our strategic consultancy services to meet your business needs
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Trusted by 2000+ businesses across the UK

HRT logoGGP Law logoDakota logoJoe's logoCEMEX logoHoliday Inn logoCJCH Solicitors logoBest Western logoBelvoir logoMarriott logoPhoenix Legal Services logoSubway logo
HRT logoGGP Law logoDakota logoJoe's logoCEMEX logoHoliday Inn logoCJCH Solicitors logoBest Western logoBelvoir logoMarriott logoPhoenix Legal Services logoSubway logo
HRT logoGGP Law logoDakota logoJoe's logoCEMEX logoHoliday Inn logoCJCH Solicitors logoBest Western logoBelvoir logoMarriott logoPhoenix Legal Services logoSubway logo

Your Questions, Answered.

Get answers to some of the most frequently asked questions about our IT consultancy and IT service consulting below. To speak to an expert, just call us on 02921 508000.
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What does an IT consultancy company do?

Expand FAQ answer
IT consultancy services involve looking at your existing IT infrastructure and processes and identifying improvements that benefit your business.

What's the difference between IT support and IT support consultancy?

Expand FAQ answer
IT support keeps your existing systems running day to day, with help desk support, monitoring and maintenance. IT support consultancy looks at your IT infrastructure and processes and identifies improvements, from cyber security audits to Microsoft 365 migration and full infrastructure reviews. Our Purple Army offers both, so we can handle everything from consultancy to implementation.

How can IT consultancy benefit my business?

Expand FAQ answer
Our services involve looking at your current practices and offering improvements for better efficiency, reduced costs and improved compliance, three key benefits for your business.

What types of businesses use IT consultancy services?

Expand FAQ answer
Any business with IT infrastructure can benefit from IT consultancy services, from hospitality to retail to local councils.

What is included in IT consultancy services?

Expand FAQ answer
Our IT consultancy services are tailored to your specific goals and requirements as a business, from cyber security audits to whole-business overviews of your IT infrastructure.

What is IT service consulting?

Expand FAQ answer
IT service consulting means looking at your current IT infrastructure and practices and recommending improvements for better efficiency, reduced costs and improved compliance. With Flotek, that can range from cyber security audits and Cyber Essentials advice to Microsoft 365 migration, VoIP planning and a full review of your IT infrastructure.

Do you provide ongoing IT support as well as consultancy?

Expand FAQ answer
Yes, our Purple Army offers comprehensive managed IT support services in addition to IT consultancy. Learn more about our services here.

Can you help migrate our business to Microsoft 365 or Azure?

Expand FAQ answer
We can support you in migrating your business, including providing advice and a full strategy for migration as part of our IT consultancy services.

How can IT consultancy improve cyber security?

Expand FAQ answer
We can identify opportunities to strengthen your security posture and ensure compliance, with clear steps for each issue we find.

Do you support hybrid and remote working environments?

Expand FAQ answer
Yes, we can provide specialist guidance and develop IT strategies for businesses with remote and hybrid workers.

What industries do you work with?

Expand FAQ answer
We provide IT consultancy services for a wide range of different industries, including estate agencies, law firms and local councils.

Can you review our current IT infrastructure?

Expand FAQ answer
Our consultancy service can include a full review of your current IT infrastructure, including recommendations for ways to improve your systems.

What is digital transformation in IT consultancy?

Expand FAQ answer
Digital transformation is the process of integrating new digital technologies into your organisation, which we offer as part of our consultancy solution.

How do you ensure business continuity during IT projects?

Expand FAQ answer
Our team is experienced in handling business continuity during migration, changeovers and upgrades. We'll create a plan to ensure maximum uptime for your business.

Do you offer cyber security training for employees?

Expand FAQ answer
We offer easy-to-follow webinars and resources for cyber security training to upskill your team on cyber security and reduce risk.

Can IT consultancy help reduce IT costs?

Expand FAQ answer
An IT consultancy can provide insight into areas of inefficiency and also where you are paying more than you should, helping you to reduce costs and improve efficiency.
Contact your local branch of the Purple Army
Call our main number on 02921 508000
Bridgend
(Head office)
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Unit 4, Bocam Park, Pencoed,
Bridgend
CF35 5LJ
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About our Bridgend office
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Cardiff
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Unit 7, Cleeve House, Lambourne Crescent,
Cardiff
CF14 5GP
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02921 50 8000
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Sales@Flotek.io
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About our Cardiff office
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Swansea
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Riverside House,
Normandy Road, Swansea,
SA1 2JA
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01792 34 5537
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Sales@Flotek.io
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About our Swansea office
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Coventry
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Friars House,
Manor House Drive, Coventry
CV1 2TE
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02476 39 7070
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Sales@Flotek.io
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About our Coventry office
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Plymouth
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Unit N12b, Phase 1
1 Davy Road,
Plymouth Science Park, Plymouth,
PL6 8BX
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01752 54 0540
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Sales@Flotek.io
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About our Plymouth office
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St Asaph
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Nexus House,          
New Vision,
Business Park,        
St Asaph, LL17 0LP
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01745 77 8900
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Sales@Flotek.io
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About our St Asaph office
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Basingstoke
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Suite 3, Healey House,
Dene Road,
Andover,
SP10 2AA
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01256 585681
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Sales@Flotek.io
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About our Basingstoke office
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Cambridge
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5 The Maltings,
Needingworth,
St Ives,
PE27 4TD
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01353 778282
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Sales@Flotek.io
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About our Cambridge office
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Essex

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277a London Road,
Hadleigh, Benfleet,
SS7 2BP
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01702 512990
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Sales@flotek.io
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About our Essex office
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Fife (Scotland)

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Baird House,
Eastfield Industrial Estate,
Glenrothes, Fife,
KY7 4NS
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01334 814137
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Sales@flotek.io
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About our Fife (Scotland) office
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Media enquiries
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Unit 4, Bocam Park, Pencoed,
Bridgend
CF35 5LJ
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02921 50 8000
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Marketing@Flotek.io
Map of Flotek UK locations
Regional office network with national presence
Wherever you are in the UK, our local experts are ready to help, backed by a nationally coordinated engineering team. With locations across the country, we combine rapid local response with the strength of a national network to support your growth, wherever your business takes you.
  • Rapid Response
  • Growth Support
  • National Network
  • Always On
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Send us your enquiry today
Use the contact form to tell us what you need help with, whether it’s IT support, cybersecurity, communications, billing, an existing issue, or a general question. 

Choose the right enquiry type from the dropdown and we’ll make sure it reaches the right place, whether that’s sales or helpdesk. 

Once submitted, we’ll review your enquiry and one of our team will come back to you as soon as they can.
..or call us today
If you would prefer to have a chat or need some quick info, please give us a call
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02921 50 8000
..or call us today
If you would prefer to have a chat or need some quick info, please give us a call
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02921 50 8000
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• Choose Helpdesk for urgent out-of-hours support requests.
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