Managed IT support in Bath
Fully managed IT support in Bath provides businesses with the proactive support they need to improve uptime and increase productivity. Our comprehensive managed services for Bath organisations allow us to act as an extension of your own team, delivering proactive monitoring, cybersecurity solutions and remote IT services that protect you while supporting your growth.
Bath’s trusted provider for managed IT support services
Acting as your outsourced IT department, we proactively manage, monitor and support your entire IT environment, helping prevent issues before they impact your business while ensuring your technology continues to support your growth.
Our Purple Army offers ongoing support as part of our managed IT services in Bath, getting ahead of problems to improve uptime and make IT stress-free. Our clear, per-user pricing keeps costs predictable and makes scaling easy.
Our Purple Army offers ongoing support as part of our managed IT services in Bath, getting ahead of problems to improve uptime and make IT stress-free. Our clear, per-user pricing keeps costs predictable and makes scaling easy.
Simple, solid and stress-free IT Support
Our comprehensive managed IT solutions in Bath include everything from helpdesk support to advanced cybersecurity and cloud IT services, ensuring business continuity with proactive monitoring and around-the-clock support.
Managed IT services
Straightforward, fully managed IT support in Bath built around your people and systems.
Cybersecurity support
Round-the-clock protection that keeps your data, devices and reputation secure.
Microsoft
Cloud
Expert support for Microsoft 365 and Azure, making collaboration simple and secure.
Microsoft Teams Phone
Cloud-based communication that keeps your team connected, wherever they work.
Our managed IT support plans in Bath
We offer two clear, easy-to-understand, fully managed support plans, including built-in security as standard with a predictable per-user pricing structure. For growing businesses, Flo360+ adds scalable enhanced protection, management and control to support your next stage of growth.
Flo Protect+
Peace of mind comes as standard with unlimited Help Desk and onsite support, proactive monitoring, antivirus protection, secure backups and access to our e-learning portal.
Support
Expert help when you need it—fast, friendly, and 7 days a week.
7 Day Help Desk
Onsite Support
Remote Monitoring
Microsoft 365 Management
Software Updating
E-Learning Portal
Firewall Management
Protection
Robust cybersecurity to keep your data and systems safe.
Anti Virus Basic Protection
Anti Malware Protection
Ransomware Isolation
Flo Password Manager
Microsoft 365 Backup
Patch Management
Security Training
Management
Proactive IT management to keep everything running smoothly.
Account Manager
Annual Tech Review
Strategy & Planning
IT Asset Management
Network Management
Vendor Management
Disaster Recovery
Flo 360+
All the benefits of Flo Protect+
Along with your own branded online workspace and advanced cybersecurity protection for your system, devices and people.
Protection
CyberGuard Pro (MDR)
Phishing Simulation
Cyber Security Training (SAT)
Active Protect Monitoring
3rd Party Vulnerability Patching
MS Secure Score Upgrade
Management
IT Policy Management
Flo Signature Management
Support
SLA Escalation
Cyber Essentials Certification*
Cyber Security & Ai Training
Interested? Book a discovery meeting today
The first step towards Managed IT support is arranging a discovery meeting, where you can tell us more about your business, challenges and ambitions.
Drop us a note
Our sector-specific IT expertise
Legal
Secure legal case management systems to protect sensitive data and meet SRA obligations.
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Hospitality
IT, cybersecurity and comms that improve guest experience and enable smooth operations.
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Estate Agents
Flexible, secure document access solutions for remote and in-office connectivity.
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Local Councils
IT solutions tailored to public sector requirements that protect data and enable flexible working.
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Case Studies
Discover how our team is driving growth for partners in a range of industries
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Work in another sector?
Discover how our team is driving growth for partners in a range of industries
View case studies
Why choose Flotek as your local IT partner in Bath?
Flotek delivers seven-day support to our partners, providing proactive monitoring as a fully managed IT provider in Bath. Our expertise in cybersecurity and Microsoft 365 provides the safe, secure foundations for business growth.
Technical Support Desk
We’re here when you need us, with 24/7 access to our helpdesk included in our managed IT support services for Bath.
Remote Monitoring
We proactively monitor your systems to uncover issues and preserve business uptime.
Cyber Essentials
A government-backed security certification that helps you to achieve robust, tested cyber protection.
24/7/365 Cyberguard Security
CyberGuard Security delivers around-the-clock defence that keeps your business and people secure all year round through threat detection and prevention.
Microsoft 365
Our Microsoft 365 solutions give your business proven productivity tools that allow seamless, cost-effective collaborative working in-office and remotely.
Hosted VoIP
Hosted VoIP for businesses of all sizes, making communication efficient and effortless.
Microsoft Azure
Trusted, secure and effortlessly scalable cloud solutions that transform your IT infrastructure.
Digital Learning
Our managed IT services in Bath include access to our digital learning platform, keeping your business and people safe.
Trusted by 2000+ businesses across the UK
Frequently Asked Questions
Get answers to some of the most frequently asked questions about our managed IT support services below. To speak to an expert, just call us on 02921 508000.
What is the cost of managed IT support in Bath?
Pricing is based on a clear per-user model, ensuring your costs are predictable, transparent and easy to scale as your business grows. Talk to us for an accurate quote on what your costs would be.
What response time do you guarantee?
We provide seven-day support, prioritising urgent issues and resolving problems quickly. Our SLA includes the guarantee of a 15-minute response time for urgent issues and a fix within 24 hours.
Do you offer onsite IT services in and around Bath?
Yes. While many issues are resolved remotely, onsite support is available when required across Bath and the surrounding areas from our nearby offices.
What type of IT support is suitable for my business?
Our combines a seven-day help desk, proactive monitoring, onsite support, cybersecurity, backups, ongoing IT management and more, all overseen by a dedicated account manager.
Do you support both Apple and Windows devices?
Yes, we can fully support both Apple and Windows devices and software as part of our fully managed IT support services.
Is switching IT providers difficult?
No, especially with the team at Flotek. We manage the transition for you, including planning, system setup and data migration, and ensure each step minimises disruption to your daily operations.
What’s included in managed IT support?
Managed IT support includes 7-day help desk access, remote and onsite support, proactive monitoring, cybersecurity protection, backups, software updates, IT management and regular technical reviews.
How does managed IT support improve cybersecurity?
Managed IT improves cybersecurity through proactive monitoring, built-in protection, regular patching, secure backups, user training and expert oversight to reduce risk and strengthen resilience.
Send us your enquiry today
Use the contact form to tell us what you need help with, whether it’s IT support, cybersecurity, communications, billing, an existing issue, or a general question.
Choose the right enquiry type from the dropdown and we’ll make sure it reaches the right place, whether that’s sales or helpdesk.
Once submitted, we’ll review your enquiry and one of our team will come back to you as soon as they can.
Choose the right enquiry type from the dropdown and we’ll make sure it reaches the right place, whether that’s sales or helpdesk.
Once submitted, we’ll review your enquiry and one of our team will come back to you as soon as they can.
..or call us today
If you would prefer to have a chat or need some quick info, please give us a call
02921 50 8000
..or call us today
If you would prefer to have a chat or need some quick info, please give us a call
02921 50 8000
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