Hereford’s leading managed IT support and services

IT doesn’t need to be a hassle. Flotek takes the stress out of all aspects of IT with fully managed IT support in Hereford, ensuring you can keep doing what drives your business forward while we handle the rest. We are proactive in our support, with our Purple Army ensuring your data is protected, your team is trained and your systems are working efficiently.

24/7 support

Our support team is always there when you need us, every single day of the week.

Straightforward security

Leave your cybersecurity in our hands with our round-the-clock protection and monitoring.

Make it simple

We take the jargon-free approach to IT support, working with you as partners to resolve issues.

UK based

Our team is all based locally in the UK, helping you to stay in compliance with fast response times

Request Your Free IT Strategy Review & Quote

Are you getting the most out of your IT as a Hereford business?

Our Purple Army works around the clock to help you get more out of your business, without worrying about your IT.We are proud of our friendly, fuss-free approach to managed IT support in Hereford, working as an expert extension of your business to improve your services, safeguard your data and offer technical support 24/7.

We saved the best for last - we use a cost-effective per-user pricing model, so getting the most out of your business is easier than ever.

Book a meeting

Fully managed IT services in Hereford

Our Managed IT Support Plans

We offer two jargon - free packages which both include security as standard, while Flo360+ offers additional levels of security, protection and management for growing businesses in Hereford

Flo Protect+

Peace of mind comes as standard with unlimited Help Desk and onsite support, proactive monitoring, antivirus protection, secure backups and access to our e-learning portal.

Support

Expert help when you need it—fast, friendly, and 7 days a week.

7 Day Help Desk

Onsite Support

Remote Monitoring

Microsoft 365 Management

Software Updating

E-Learning Portal

Firewall Management

Protection

Robust cybersecurity to keep your data and systems safe.

Anti Virus Basic Protection

Anti Malware Protection

Ransomware Isolation

Flo Password Manager

Microsoft 365 Backup

Patch Management

Security Training

Management

Proactive IT management to keep everything running smoothly.

Account Manager

Annual Tech Review

Strategy & Planning

IT Asset Management

Network Management

Vendor Management

Disaster Recovery

Flo 360+

All the benefits of Flo Protect+

Along with your own branded online workspace and advanced cybersecurity protection for your system, devices and people.

Protection

CyberGuard Pro (MDR)

CyberGuard SAT

Phishing Simulation

Active Protect Monitoring

Management

Hub 365 Branded Intranet

Flo Signature Management

Support

SLA Escalation

Cyber Essentials Certification*

Interested? Book a discovery meeting today

The first step towards Managed IT support is arranging a discovery meeting, where you can tell us more about your business, challenges and ambitions.

Book a call

Industry-specific IT expertise in Hereford

Work in another sector?

Discover how our team is driving growth for partners in a range of industries

View case studies

Why choose Flotek as your local IT partner in Hereford?

Partner with an IT team that’s always there when you need us, with expertise across a complete suite of IT support services.

Technical support 24/7

Take the headache out of IT support with a friendly team on hand around-the-clock to help you.

Proactive solutions

Our team stays ahead of problems before they affect your business with around-the-clock monitoring.

Get certified

Stay in full compliance with Cyber Essentials certifications conducted by our team, keeping your business secure.

Protected by Cyberguard

We utilise Cyberguard as a comprehensive protection solution, monitoring your systems and immediately blocking threats.

Microsoft 365

Get everything you can out of 365, enhancing productivity and making communication effortless with a full suite of tools.

Hosted VoIP

With 24/7 hosted VoIP support in Hereford, you can achieve more for your business with your telephony system.

Microsoft Azure

Integrate cloud-based solutions into your processes, with secure storage and virtual servers to improve efficiency.

Digital Learning

Engage your team in cloud-based digital training to keep your business in compliance and improve security.

Managed IT support in Hereford and across the UK

Flotek’s Purple Army provides businesses across the UK with 24/7 managed IT and cybersecurity solutions. Our IT support in Hereford makes it easy to focus on other important aspects of your business to continue to grow.

Reduced downtime
Friendly support
UK-wide service
Regional teams

Trusted by 2000+ businesses across the UK

FAQs about IT Support in Hereford

Get answers to some of the most frequently asked questions about our managed IT support services below. To speak to an expert, just call us on 02921 508000.

Get in touch

What is the cost of managed IT support in Hereford?

The cost for managed IT support in Hereford varies depending on your requirements. We use a four-step process to understand your business, allowing us to recommend the best package.

What response times do you guarantee in your Hereford SLA?

Under our Hereford Service Level Agreement (SLA), we guarantee a response within 15 minutes, 24 hours a day, 7 days a week.

Do you provide on-site IT support in Hereford?

Yes. Our local team of experts is here to offer on-site support services across the Hereford area.

What is included in your managed IT support plans?

We offer two tiers of packages for managed IT support in Hereford. Each package includes on-site support, unlimited helpdesk access and full cybersecurity solutions. Learn more here.

Can you support both Mac and Windows environments?

Absolutely, our Purple Army is well-equipped to support mixed-environment businesses. We offer comprehensive support to protect your business for Windows and macOS.

Do you offer cybersecurity services in Hereford?

Yes, we provide cybersecurity services to businesses across Hereford. Our team helps to keep your business safe with monitoring, rapid response and training services.

Do you provide hosted VoIP support in Hereford?

Yes. We offer hosted VoIP for small businesses in Hereford and the surrounding areas, connecting your business with a reliable communications system that is scalable as you grow.

How quickly can we switch to your IT services in Hereford?

We can transition your business to our IT services in Hereford as swiftly as possible. The exact time frame will depend on the particular services you need. Get in touch to discuss your requirements.

Can you support growing or multi-site businesses?

Our managed IT support in Birmingham includes 24/7 system monitoring, remote and on-site assistance, patch management, backup solutions, cyber protection and helpdesk access.

Can you support growing or multi-site businesses?

Our managed IT support in Birmingham includes 24/7 system monitoring, remote and on-site assistance, patch management, backup solutions, cyber protection and helpdesk access.

Do you support Microsoft 365 and cloud migrations?

Yes, we provide full support for Microsoft 365, and our Purple Army can help you with any cloud migration you require, maintaining a high level of uptime throughout the process.

Is managed IT support suitable for small businesses?

Managed IT support might be the best choice for your small business, providing you with all the protection your business needs as you grow, with services that can scale with you.

Send us your enquiry today

Use the contact form to tell us what you need help with, whether it’s IT support, cybersecurity, communications, billing, an existing issue, or a general question.

Choose the right enquiry type from the dropdown and we’ll make sure it reaches the right place, whether that’s sales or helpdesk.

Once submitted, we’ll review your enquiry and one of our team will come back to you as soon as they can.