Cheltenham’s leading managed IT support and services

Q: Do you offer cybersecurity services in Cheltenham?

Yes, we offer comprehensive cybersecurity services in Cheltenham.

Q: Do you provide hosted VoIP support in Cheltenham?

Yes, we provide hosted VoIP support services in Cheltenham.

We take the stress out of IT with responsive, simple and straightforward managed IT support in Cheltenham. Our proactive approach to managed IT support, cybersecurity and specialist IT services is designed for businesses exactly like yours. The Purple Army offers you peace of mind with the support you need when you need it most.

Proactive support

With support that’s always on and always there, your uptime is our priority 24/7.

Full protection

Take the fuss-free approach to cybersecurity with simple monitoring and detection.

No jargon

Our mindset toward IT services is direct and jargon-free, no deciphering required.

Local service

A UK-based team with the local knowledge necessary to keep you in compliance.

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Are you getting enough out of your IT as a Cheltenham business?

Our managed IT services work as hard as you do to help you unlock growth and achieve your goals.
Our team takes pride in offering comprehensive, straightforward solutions across the services we deliver, from cybersecurity to technical support. Treat us as your own IT department, available whenever you need us to streamline, improve and protect your data.
Even better, we use a per-user pricing model to help you save money while scaling your business on your terms.

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Fully managed IT support services in Cheltenham

Our Managed IT Support Plans

We offer two straightforward plans which both include security as standard, while Flo360+ offers additional levels of security, protection and management for growing businesses in cheltenham.

Flo Protect+

Peace of mind comes as standard with unlimited Help Desk and onsite support, proactive monitoring, antivirus protection, secure backups and access to our e-learning portal.

Support

Expert help when you need it—fast, friendly, and 7 days a week.

7 Day Help Desk

Onsite Support

Remote Monitoring

Microsoft 365 Management

Software Updating

E-Learning Portal

Firewall Management

Protection

Robust cybersecurity to keep your data and systems safe.

Anti Virus Basic Protection

Anti Malware Protection

Ransomware Isolation

Flo Password Manager

Microsoft 365 Backup

Patch Management

Security Training

Management

Proactive IT management to keep everything running smoothly.

Account Manager

Annual Tech Review

Strategy & Planning

IT Asset Management

Network Management

Vendor Management

Disaster Recovery

Flo 360+

All the benefits of Flo Protect+

Along with your own branded online workspace and advanced cybersecurity protection for your system, devices and people.

Protection

CyberGuard Pro (MDR)

CyberGuard SAT

Phishing Simulation

Active Protect Monitoring

Management

Hub 365 Branded Intranet

Flo Signature Management

Support

SLA Escalation

Cyber Essentials Certification*

Interested? Book a discovery meeting today

The first step towards Managed IT support is arranging a discovery meeting, where you can tell us more about your business, challenges and ambitions.

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Sector-specific IT expertise in the Cheltenham area

Work in another sector?

Discover how our team is driving growth for partners in a range of industries

View case studies

Why choose Flotek as your local Cheltenham IT partner?

Work with an IT team that is always on, always there when you need us, with a complete suite of services that help your business to grow.

Technical support services

Support when you need it, without fuss, to help you do what you need to without the headache.

Proactive monitoring

We get ahead of problems before they happen with around-the-clock monitoring services.

Cyber certified

We help you achieve full Cyber Essentials certification, keeping your data protected and your business compliant.

Always-on cybersecurity

Our Cyberguard protection solution monitors your systems 24/7/365, blocking threats to keep you secure.

Microsoft 365

Utilise a full cloud-based system to enhance efficiency and improve productivity through communication, file management and collaboration tools.

VoIP solutions

Hosted VoIP services in Cheltenham scale along with your business, supported by our team to make the most of your phone system.

Microsoft Azure

Fully integrated cloud-based solutions to make your job easier, with virtual servers and secure storage.

Digital Learning

Digital learning solutions to engage and educate your team, with remote training to help you achieve full compliance.

Fully Managed IT support in Cheltenham and across the UK

Our Purple Army delivers dependable, around-the-clock managed IT and cybersecurity support services in Cheltenham, giving you the breathing room to focus on what’s most important for your business.

Available 24/7/365
Always-on support
Local UK-wide team
100+ experts

Trusted by 2000+ businesses across the UK

FAQs about IT Support in Cheltenham

Get answers to some of the most frequently asked questions about our managed IT support services below. To speak to an expert, just call us on 02921 508000.

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What is the cost of managed IT support in Cheltenham?

The cost of managed IT support in Cheltenham depends on your requirements. Our four-step process allows us to get to know you, letting us recommend the right fixed-fee package for your goals.

What response time can you guarantee in your SLA?

Our Cheltenham Service Level Agreement (SLA) guarantees a response within 15 minutes, any time of the day or night.

Do you provide on-site IT support in Cheltenham?

We do. Our Purple Army is on hand to provide on-site support across the Cheltenham area as and when you need it.

What is included in your managed IT support Cheltenham plans?

We offer two packages for managed IT support in Cheltenham - Flo Protect+ and Flo 360+. Both include unlimited helpdesk and on-site support and cybersecurity services. Learn more about each here.

Can you support both Mac and Windows environments?

Yes, our engineers are experienced in supporting mixed-environment businesses, enabling seamless support and security around the clock for both macOS and Windows OS systems.

Do you offer cybersecurity services in Cheltenham?

We offer complete cybersecurity services to protect your business effectively. Learn more about how Flotek can help you keep your business safe on our service page here.

Do you provide hosted VoIP support in Cheltenham?

Yes, we can provide hosted VoIP support services in the Cheltenham area, including the installation of telephony solutions and ongoing support to keep you running 24/7.

How quickly can we switch to your IT services in Cheltenham?

Our team can support you in transitioning over to Flotek with minimal fuss. The time to switch depends on the specific services you need. Get in contact with us directly to chat about your requirements.

Can you support growing or multi-site businesses?

We are skilled in supporting businesses to scale successfully as they grow. Our team also has extensive experience in helping multi-site businesses to unify their systems.

Can you support growing or multi-site businesses?

We are skilled in supporting businesses to scale successfully as they grow. Our team also has extensive experience in helping multi-site businesses to unify their systems.

Do you support Microsoft 365 and cloud migrations?

We do support Microsoft 365 and have plenty of experience in completing painless cloud migrations for customers, maintaining uptime while ensuring full security for your data.

Is managed IT support suitable for small businesses?

Managed IT support is an ideal solution for small businesses, offering access to comprehensive cybersecurity and technical support services that may not be available in-house.

Send us your enquiry today

Use the contact form to tell us what you need help with, whether it’s IT support, cybersecurity, communications, billing, an existing issue, or a general question.

Choose the right enquiry type from the dropdown and we’ll make sure it reaches the right place, whether that’s sales or helpdesk.

Once submitted, we’ll review your enquiry and one of our team will come back to you as soon as they can.