Can you support both Mac and Windows environments?

Yes, our engineers are experienced in supporting mixed-environment businesses, enabling seamless support and security around the clock for both macOS and Windows OS systems.

Can you support growing or multi-site businesses?

We are skilled in supporting businesses to scale successfully as they grow. Our team also has extensive experience in helping multi-site businesses to unify their systems.

Do you support Microsoft 365 and cloud migrations?

We do support Microsoft 365 and have plenty of experience in completing painless cloud migrations for customers, maintaining uptime while ensuring full security for your data.

Is managed IT support suitable for small businesses?

Managed IT support is an ideal solution for small businesses, offering access to comprehensive cybersecurity and technical support services that may not be available in-house.

Managed IT Support for Cheltenham Businesses

Q: What is the cost of managed IT support in Cheltenham?

The cost of managed IT support in Cheltenham depends on your requirements. Our four-step process allows us to get to know you, letting us recommend the right fixed-fee package for your goals.

Q: What response time can you guarantee in your SLA?

Our Cheltenham Service Level Agreement (SLA) guarantees a response within 15 minutes, any time of the day or night.

Q: Do you provide on-site IT support in Cheltenham?

We do. Our Purple Army is on hand to provide on-site support across the Cheltenham area as and when you need it.

Q: Do you offer cybersecurity services in Cheltenham?

Yes, we offer comprehensive cybersecurity services in Cheltenham.

Q: Do you provide hosted VoIP support in Cheltenham?

Yes, we provide hosted VoIP support services in Cheltenham.

We take the stress out of IT with support services that reduce downtimes and improve business continuity. Our fully managed IT support in Cheltenham provides proactive monitoring combined with expert cybersecurity solutions from a local team of specialists you can rely on.

Proactive support

With local Cheltenham managed IT support that’s always on and always there, your uptime is our priority 24/7.

Full protection

Take the fuss-free approach to business cybersecurity with simple monitoring and threat detection.

No jargon

Our mindset toward IT services is direct and jargon-free, no deciphering required to get the most out of our services.

Local service

Our Purple Army is a fully UK-based team with the local knowledge necessary to keep you in compliance.

Are you getting enough out of your business IT provider?

Our managed IT services in Cheltenham work as hard as you do to help you minimise downtime and improve productivity.

Our team takes pride in offering comprehensive, straightforward outsourced IT services, from cybersecurity to our friendly helpdesk. Treat us as your own IT department, available whenever you need us to support your business growth.

Even better, we use a per-user pricing model to help you save money while scaling your business on your terms.

Speak to our IT experts

Fully managed IT support services in Cheltenham

Our Managed IT Support Plans

We offer two straightforward plans which both include security as standard, while Flo360+ offers additional levels of security, protection and management for growing businesses in Cheltenham.

Flo Protect+

Peace of mind comes as standard with unlimited Help Desk and onsite support, proactive monitoring, antivirus protection, secure backups and access to our e-learning portal.

Support

Expert help when you need it—fast, friendly, and 7 days a week.

7 Day Help Desk

Onsite Support

Remote Monitoring

Microsoft 365 Management

Software Updating

E-Learning Portal

Firewall Management

Protection

Robust cybersecurity to keep your data and systems safe.

Anti Virus Basic Protection

Anti Malware Protection

Ransomware Isolation

Flo Password Manager

Microsoft 365 Backup

Patch Management

Security Training

Management

Proactive IT management to keep everything running smoothly.

Account Manager

Annual Tech Review

Strategy & Planning

IT Asset Management

Network Management

Vendor Management

Disaster Recovery

Flo 360+

All the benefits of Flo Protect+

Along with your own branded online workspace and advanced cybersecurity protection for your system, devices and people.

Protection

CyberGuard Pro (MDR)

Phishing Simulation

Cyber Security Training (SAT)

Active Protect Monitoring

3rd Party Vulnerability Patching

MS Secure Score Upgrade

Management

IT Policy Management

Flo Signature Management

Support

SLA Escalation

Cyber Essentials Certification*

Cyber Security & Ai Training

Interested? Book a discovery meeting today

The first step towards Managed IT support is arranging a discovery meeting, where you can tell us more about your business, challenges and ambitions.

Drop us a note

Sector-specific IT expertise in the Cheltenham area

Work in another sector?

Discover how our team is driving growth for partners in a range of industries

View case studies

Why choose Flotek as your local Cheltenham IT partner?

Work with an IT team that is always on, always there when you need us, with a complete suite of services that help your business to grow.

Technical support services

Completely unlimited support when you need it, without fuss, to improve your business uptime.

Proactive monitoring

We deliver solutions that prevent problems before they can affect your business through around-the-clock monitoring.

Cyber certified

We help you achieve Cyber Essentials certification and strengthen your cybersecurity.

Cyber Essentials and Cyber Essentials Plus certification

Always-on cybersecurity

Cyberguard protection provides 24/7/365 monitoring, providing protection against cyber risks.

Microsoft 365

Enhance productivity with a fully managed Microsoft 365 support that enhances efficiency and improves collaboration.

VoIP solutions

Hosted VoIP services that make communication effortless, reducing wasted time.

Microsoft Azure

Secure Azure cloud infrastructure for scalable business growth, including virtual servers and secure storage.

Digital Learning

Engage and educate your team with remote training that reduces preventable risk and keeps you in compliance.

Trusted by 2000+ businesses across the UK

Frequently Asked Questions

Get answers to some of the most frequently asked questions about our managed IT support services below. To speak to an expert, just call us on 02921 508000.

Ask us a question

What is the cost of managed IT support in Cheltenham?

The cost depends on your business and the support you need. We'll recommend the right fixed-fee package after learning more about your goals.

What response time can you guarantee in your SLA?

Our SLA includes a guaranteed response within 15 minutes, 24 hours a day, seven days a week.

Do you provide on-site IT support in Cheltenham?

Yes. Our Purple Army delivers on-site IT support across Cheltenham whenever you need an engineer.

What is included in your managed IT support Cheltenham plans?

Our FloProtect+ and Flo360+ packages include unlimited helpdesk support, on-site assistance and cybersecurity services.

Can you support a mixed Mac and Windows setup in Cheltenham?

Yes. We support businesses using macOS, Windows or a mix of both, helping keep your users secure and productive.

Do you offer cybersecurity services in Cheltenham?

Yes. We provide cybersecurity services that help protect your business from evolving threats with proactive security and expert support.

Do you provide hosted VoIP support in Cheltenham?

Yes. We install, manage and support hosted VoIP phone systems for businesses across Cheltenham.

How quickly can we switch to your IT services in Cheltenham?

Every business is different, but we'll plan your move carefully to minimise disruption and keep your business running smoothly.

Can you support multi-site businesses across Gloucestershire?

Yes. We help growing and multi-site businesses keep their IT connected, secure and easy to manage across every location.

Is managed IT support worth it for a small Cheltenham business?

Yes. Managed IT support gives small businesses access to expert IT support, proactive monitoring and cybersecurity without an in-house team.

Send us your enquiry today

Use the contact form to tell us what you need help with, whether it’s IT support, cybersecurity, communications, billing, an existing issue, or a general question.

Choose the right enquiry type from the dropdown and we’ll make sure it reaches the right place, whether that’s sales or helpdesk.

Once submitted, we’ll review your enquiry and one of our team will come back to you as soon as they can.

..or call us today

If you would prefer to have a chat or need some quick info, please give us a call