New Security Awareness Training date to be announced soon!

A straightforward IT partnership for Bristol businesses

At Flotek, our Purple Army of IT experts delivers reliable fully managed IT support in Bristol as your dedicated partner. Our partnership includes day-to-day support services, including around-the-clock access to our friendly helpdesk, plus cybersecurity, proactive monitoring and Microsoft 365 support. We help you to improve business uptime and prevent cyber risks to make IT stress-free.

Our per-user pricing offers an affordable solution that supports business growth, with fully scalable remote IT services that adapt to the changing needs of your business. We improve efficiency, streamline IT management and provide protection to keep your business running undisturbed from cyber threats.

Our managed IT support services in Bristol

Our managed IT support plans

We offer our comprehensive IT support plans in two simple, clearly defined packages, both with robust security included as standard. Flo360+ delivers an enhanced layer of protection, with expanded cybersecurity and a custom-branded intranet.

Flo Protect+

Peace of mind comes as standard with unlimited Help Desk and onsite support, proactive monitoring, antivirus protection, secure backups and access to our e-learning portal.

Support

Expert help when you need it—fast, friendly, and 7 days a week.
7 Day Help Desk
Onsite Support
Remote Monitoring
Microsoft 365 Management
Software Updating
E-Learning Portal
Firewall Management

Protection

Robust cybersecurity to keep your data and systems safe.
Anti Virus Basic Protection
Anti Malware Protection
Ransomware Isolation
Flo Password Manager
Microsoft 365 Backup
Patch Management
Security Training

Management

Proactive IT management to keep everything running smoothly.
Account Manager
Annual Tech Review
Strategy & Planning
IT Asset Management
Network Management
Vendor Management
Disaster Recovery

Flo 360+

All the benefits of Flo Protect+
Along with your own branded online workspace and advanced cybersecurity protection for your system, devices and people.
Protection
CyberGuard Pro (MDR)
Phishing Simulation
Cyber Security Training (SAT)
Active Protect Monitoring
Additional upgrade feature
3rd Party Vulnerability Patching
Additional upgrade feature
MS Secure Score Upgrade
Management
IT Policy Management
Flo Signature Management
Support
SLA Escalation
Cyber Essentials Certification*
Additional upgrade feature
Cyber Security & Ai Training

Interested? Book a discovery meeting today

The first step towards Managed IT support is arranging a discovery meeting, where you can tell us more about your business, challenges and ambitions.
Drop us a note

Sector-specific IT expertise

Work in another sector?

Discover how our team is driving growth for partners in a range of industries
View case studies

Why choose Flotek as your local IT partner in Bristol?

Flotek provides a complete suite of managed IT services designed to improve efficiency and support the next stage of your business' growth.

Tech Desk Support

Expert day-to-day support whenever you need it, from a friendly, responsive technical support desk.

Remote Monitoring

Proactive remote monitoring helps identify and resolve issues before they affect your business.

Cyber Essentials

A government-backed scheme, cyber essentials certification delivers proven, compliant cyber protection.

24/7/365 Cyberguard security

Our CyberGuard Security provides continuous monitoring and protection to keep your systems safe at all hours, all year round.

Microsoft 365

Improve collaboration with Microsoft 365 management, including setup and recommendations that enhance productivity.

Hosted VoIP

We provide hosted VoIP support for small businesses as part of our managed IT services in Bristol to improve efficiency.

Microsoft Azure

Whether you require a cloud migration or ongoing support with existing setups, Flotek can help you with Microsoft 365 and Azure services.

Digital Learning

Practical training that helps your teams to stay informed, confident and secure against cyber risks.

Trusted by 2000+ businesses across the UK

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HRT logoGGP Law logoDakota logoJoe's logoCEMEX logoHoliday Inn logoCJCH Solicitors logoBest Western logoBelvoir logoMarriott logoPhoenix Legal Services logoSubway logo
HRT logoGGP Law logoDakota logoJoe's logoCEMEX logoHoliday Inn logoCJCH Solicitors logoBest Western logoBelvoir logoMarriott logoPhoenix Legal Services logoSubway logo

Frequently Asked Questions

Get answers to some of the most frequently asked questions about our managed IT support services below. To speak to an expert, just call us on 02921 508000.

What is the cost of Managed IT services in Bristol?

Pricing follows a simple per-user model, keeping your costs clear, predictable and easy to scale. Get in touch with our IT experts for a tailored quote based on your exact business needs.

What response time do you guarantee in your SLA?

We provide seven-day support with a 15-minute response for urgent issues and a target resolution within 24 hours, all backed by our clear SLA (service level agreement).

Do you offer onsite IT services across the South West?

Yes. While many issues can be quickly and easily resolved remotely, our team is available to provide onsite IT support across Bristol and the wider South West from our local offices when required.

What type of IT support do I need?

This depends on the size and nature of your business, but our IT support across Bristol and the surrounding areas can be modified to best suit your needs. Get in touch with one of the team for info.

Can you support both Mac and Windows devices?

Yes, we provide full support for both Mac and Windows devices, operating systems and software as part of our managed IT support in Bristol.

Is it difficult to switch IT providers?

Not with Flotek. We handle the planning, setup and data migration, managing the transition carefully to minimise disruption to your day-to-day operations. We're here to ensure a stress-free switch.

What services are included in managed IT support?

Managed IT support includes help desk access, remote and onsite support, monitoring, cybersecurity, backups, updates and ongoing IT management. Essentially, it's everything you need for IT health.

How does managed IT support improve cybersecurity?

Managed IT improves cybersecurity through proactive monitoring, built-in protection, regular patching, secure backups, staff training and always up-to-date expertise, helping keep systems safe.
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02921 50 8000
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02921 50 8000
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