IT Support Bristol | Reliable Managed IT Services

A straightforward IT partnership for Bristol businesses

At Flotek, our Purple Army of IT experts delivers reliable fully managed IT support in Bristol as your dedicated partner. Our partnership includes day-to-day support services, including around-the-clock access to our friendly helpdesk, plus cybersecurity, proactive monitoring and Microsoft 365 support. We help you to improve business uptime and prevent cyber risks to make IT stress-free.

Our per-user pricing offers an affordable solution that supports business growth, with fully scalable remote IT services that adapt to the changing needs of your business. We improve efficiency, streamline IT management and provide protection to keep your business running undisturbed from cyber threats.

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Our managed IT support services across Bristol

Bristol managed IT support plans compared

We offer our comprehensive IT support plans in two simple, clearly defined packages, both with robust security included as standard. Flo360+ delivers an enhanced layer of protection, with expanded cybersecurity and a custom-branded intranet.

Flo Protect+

Every plan starts with the essentials: unlimited Help Desk and onsite support, proactive monitoring, antivirus protection, secure backups and our e-learning portal.

Support

Quick, friendly help from real specialists, available 7 days a week.

7 Day Help Desk

Onsite Support

Remote Monitoring

Microsoft 365 Management

Software Updating

E-Learning Portal

Firewall Management

Protection

Strong cyber defences that guard your systems and the data inside them.

Anti Virus Basic Protection

Anti Malware Protection

Ransomware Isolation

Flo Password Manager

Microsoft 365 Backup

Patch Management

Security Training

Management

We manage your IT proactively so work keeps moving.

Account Manager

Annual Tech Review

Strategy & Planning

IT Asset Management

Network Management

Vendor Management

Disaster Recovery

Flo 360+

All the benefits of Flo Protect+

Adds a branded online workspace of your own, plus advanced cyber protection for your systems, devices and people.

Protection

CyberGuard Pro (MDR)

Phishing Simulation

Cyber Security Training (SAT)

Active Protect Monitoring

3rd Party Vulnerability Patching

MS Secure Score Upgrade

Management

IT Policy Management

Flo Signature Management

Support

SLA Escalation

Cyber Essentials Certification*

Cyber Security & Ai Training

Like the sound of it? Arrange a discovery meeting

Getting started with Managed IT support begins with a discovery meeting. It's your chance to talk us through your business, the challenges you face and where you want to go.

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Four steps to managed IT support in Bristol

Four simple steps are all it takes to streamline, improve and protect your data and reputation.

01

Book a meeting

We start with a meeting to talk through what you need.

02

Free audit

Then we carry out a thorough audit of the systems you use today.

03

Proposal

We then turn what the audit found into a detailed proposal shaped around your needs.

04

Flotek project manager planning a rollout

Project Management

We liaise with your current suppliers so the move goes smoothly.

Book Your Free IT Audit & Cost Breakdown

Our 45-point technical audit gives you a clear, plain-English review of your IT and communications. You get a red, amber and green status report showing where improvements are needed, along with a detailed look at your monthly bills so you can see what you pay now and where you could save.

Book a meeting today

Sector-specific IT support in Bristol

Operating in a different industry?

Discover how our team is driving growth for partners in a range of industries

View case studies

What makes Flotek the right local IT partner for Bristol?

Flotek provides a complete suite of managed IT services designed to improve efficiency and support the next stage of your business' growth.

Tech Desk Support

Expert day-to-day support whenever you need it, from a friendly, responsive technical support desk.

Remote Monitoring

Proactive remote monitoring helps identify and resolve issues before they affect your business.

Cyber Essentials

A government-backed scheme, cyber essentials certification delivers proven, compliant cyber protection.

Cyberguard security, every hour

Our CyberGuard Security provides continuous monitoring and protection to keep your systems safe at all hours, all year round.

Microsoft 365

Improve collaboration with Microsoft 365 management, including setup and recommendations that enhance productivity.

Hosted VoIP

We provide hosted VoIP support for Bristol businesses as part of our managed IT services in Bristol to improve efficiency.

Microsoft Azure

Whether you require a cloud migration or ongoing support with existing setups, Flotek can help you with Microsoft 365 and Azure services.

Digital Learning

Practical training that helps your teams to stay informed, confident and secure against cyber risks.

Why businesses in Bristol pick Flotek for managed IT support

150+ strong team

More than 150 IT experts across ten UK offices are ready to give you all the support you need.

4.9/5 stars

Customers rate our managed IT services 4.9/5 stars.

96% CSAT score

96% of our customers rate our technicians ‘excellent’.

Turnkey IT support services

Everything you need from fully managed IT support, delivered by a single provider.

What Bristol businesses ask about IT support

Below you'll find answers to the questions we hear most often about our managed IT support. If you'd rather talk it through with an expert, call us on 02921 508000.

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What do Bristol businesses pay for managed IT services?

Pricing follows a simple per-user model, keeping your costs clear, predictable and easy to scale. Get in touch with our IT experts for a tailored quote based on your exact business needs.

What response time can Bristol businesses expect?

We provide seven-day support with a 15-minute response for urgent issues and a target resolution within 24 hours, all backed by our clear SLA (service level agreement).

Do you offer onsite IT services across the South West?

Yes. While many issues can be quickly and easily resolved remotely, our team is available to provide onsite IT support across Bristol and the wider South West from our local offices when required.

What level of IT support does a Bristol business need?

This depends on the size and nature of your business, but our IT support across Bristol and the surrounding areas can be modified to best suit your needs. Get in touch with one of the team for info.

Can you support a mixed Mac and Windows estate in Bristol?

Yes, we provide full support for both Mac and Windows devices, operating systems and software as part of our managed IT support in Bristol.

Is switching IT providers disruptive for a Bristol business?

Not with Flotek. We handle the planning, setup and data migration, managing the transition carefully to minimise disruption to your day-to-day operations. We're here to ensure a stress-free switch.

What does managed IT support for Bristol businesses cover?

Managed IT support includes help desk access, remote and onsite support, monitoring, cybersecurity, backups, updates and ongoing IT management. Essentially, it's everything you need for IT health.

How does managed IT support strengthen cyber security for Bristol firms?

Managed IT improves cybersecurity through proactive monitoring, built-in protection, regular patching, secure backups, staff training and always up-to-date expertise, helping keep systems safe.

Flotek team member at his desk in the Flotek office, ready to help with your enquiry

Send us your enquiry today

Use the contact form to tell us what you need help with, whether it’s IT support, cybersecurity, communications, billing, an existing issue, or a general question.

Choose the right enquiry type from the dropdown and we’ll make sure it reaches the right place, whether that’s sales or helpdesk.

Once submitted, we’ll review your enquiry and one of our team will come back to you as soon as they can.

..or call us today

If you would prefer to have a chat or need some quick info, please give us a call