Comms Projects Co-Ordinator

We are looking for a technical projects co-ordinator to join our team to assist with the delivery of telecoms projects to our ever-expanding customer base. You will be responsible for planning and managing all types of telecoms-related projects whilst handling the administrative tasks such as provisioning, number porting, hardware orders, suppliers and scheduling engineering diaries.

Please Note: we are required to carry out a DBS check for every open vacancy.

• Planning projects that have been received from the sales team.
• Facilitating and holding initial kick-off meetings with sales, engineering and the customer.
• Ordering services and hardware from suppliers.
• Placing provisioning orders for things such as broadband, hosted telephony and mobiles.
• Placing and managing number ports.
• Scheduling engineers to attend site for installation and training.
• Consistently updating customers on the progress of their orders.
• Booking in stock and managing stock, including running stock takes.
• Providing documentation and a clear handover to both the client and the support teams.
• Responsible for always delivering world-class service.

• Previous project management experience.
• Telecoms project delivery experience would be a benefit.
• Previous experience of provisioning in telecoms would be a benefit.
• A positive attitude with a can-do approach to everything.
• Highly organised and structured individual.
• Previous use of CRM systems.
• Excellent time management and ability to multi-task, dealing with large volumes of workload.
• Excellent communication skills both verbal and written.

• EMI Share Equity Scheme — own a slice of the Purple Pie.
• Day off for your birthday.
• Day off for life milestones such as weddings, moving house, child's first day at school, or religious holidays.
• Give back day to support your chosen charity.
• Savings on gym memberships, shopping and other discounts through Perkbox.
• Social events and team building opportunities.
• Opportunities for professional growth and development.

Due to the nature of the role, the company is unable to offer sponsorship or relocation assistance. Candidates must already reside in the UK.