Flotek Launches Cisco Webex Solutions Powered by Gamma

FloCX launches with Ai-powered Cisco Webex Solutions, driving smarter, faster, frictionless business communication.

Modern businesses are under pressure to communicate faster, smarter, and with more intelligence, but most tools still create friction instead of removing it.

Flotek’s launch of Cisco Webex solutions powered by Gamma marks a major step forward, bringing Ai-driven communication and collaboration into one seamless ecosystem.

This launch also arrives at a pivotal moment in the Webex roadmap, with Cisco investing £2bn into the platform every year, accelerating innovation, Ai capabilities, and long-term reliability.

This marks a new chapter in our partnership with Gamma, following the hugely successful launch of Microsoft Teams integration three years ago.

Introducing FloCX Lite and FloCX Pro Ai

We’re expanding our FloCX portfolio with two new offerings:

• FloCX Lite: Designed for businesses that need simple, reliable telephony without additional complexity.

• FloCX Pro Ai: Our flagship, Ai-led solution that transforms conversations into insights, actions, and automation.

Ai Features That Redefine Productivity

FloCX Pro Ai delivers a step-change in how teams work:

• Automatic transcription and summarisation

• Actionable to-do lists after every call

• Upcoming integration with 200+ CRMs, enabling timestamped records, and removing the need for manual note-taking

These features free teams from admin, and give them more time for meaningful work.

360° Business Insights

We’re developing a partner dashboard offering a complete operational view across branches, call activity, and performance, enabling fast, data-driven decisions with clarity.

Microsoft Teams Integration

Our Microsoft ecosystem remains central to our approach, with Microsoft Teams integration included free of charge. This offers seamless call handling, single presence sync, and unified communications across both Microsoft and Webex environments.

Enterprise Features for All

• Up to 10 years of call recording included

• Advanced call centre functions traditionally reserved for large corporates

• New Cisco 9800 Series handsets, featuring market-leading Ai audio that removes external noise for crystal-clear calls

These features give SMEs access to enterprise-grade capability without the enterprise overhead.

Expanding into Contact Centre Solutions

The launch also unlocks extended contact centre capabilities, including:

• Call-back functionality

• Analytics powered by Akixi

• CRM integration as an add-on

• WhatsApp and SMS messaging within Webex marks a powerful step forward for customer engagement

Security and Reliability You Can Trust

Cisco’s globally recognised security, combined with Gamma’s reliability, and Flotek’s national expertise, ensures complete peace of mind as your business scales.

“With a strong presence across multiple sectors, including a particularly strong footprint in legal, we see this as an open ecosystem where we can build integrations into our partners’ systems, automate time-consuming tasks like time logging and note-taking, and fully utilise the inbuilt Ai technology. This is about creating smarter workflows and delivering real value to our customers.”

Jay Ball, CEO of Flotek Group

A new chapter for unified, intelligent business communication

This launch reinforces Flotek’s commitment to delivering Ai-powered communication that helps businesses work smarter, respond faster, and build stronger customer experiences.

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