Unifying TEAR Scaffolding Specialists

Case Study: TEAR Scaffolding

About TEAR Scaffolding

TEAR Scaffolding Specialists Limited is a Swansea-based scaffolding company founded in 2020 by Craig Richards and Ashley John Hassan, who together have over 40 years of industry experience. The company offers a wide range of scaffolding services across the UK, including commercial, residential, and specialist projects like asbestos and demolition scaffolding. Known for its strong safety standards and professional certifications, Tear Scaffolding has built a solid reputation for reliability and quality.

The Challenge: Disconnected Systems at sites

Before partnering with Flotek, Tear Scaffolding faced several operational hurdles that were holding the Business back:

• Absence of Office Phones System: The business was operating solely on mobile phones, with no dedicated office landline system in place. This setup not only limited the professionalism of external communications but also made internal coordination more challenging.
• Lack of Structured Cabling: There was a complete lack of structured cabling for IT and communications infrastructure. This absence meant that devices were connected in an ad hoc manner, leading to unstable network performance, limited scalability, and increased troubleshooting time.
• Disjointed Systems and Unprofessional Setup: The technology environment was fragmented, with systems operating in isolation and lacking integration. This made it difficult for staff to collaborate effectively across different locations and departments. The disconnected setup not only slowed down operations but also failed to present a cohesive and professional image to customers.

How Flotek Helped

Flotek conducted a full audit of TEAR Scaffolding's IT and communication systems and implemented a tailored solution focused on professionalism and collaboration:

Deployment of Flo:One Unified Communications System

To modernise and streamline communications, we implemented Flo:One, our unified communications platform. This solution provided the business with a professional and centralised phone system, replacing the previous reliance on mobile phones. As part of the rollout, we allocated dedicated landline numbers for key locations, including Swansea, Bridgend, Cardiff, and Newport.

Installation of Structured Cabling Infrastructure

We designed and installed a comprehensive structured cabling system to support both voice and data networks across the premises. This included high-quality cabling for IT systems, telephony, and CCTV infrastructure, ensuring a reliable and scalable foundation for current and future technology needs.

The Results

• Increased Efficiency: With integrated systems and a stable network, staff can now collaborate more easily across locations. This has streamlined operations, reduced delays, and created a more professional working environment.
• Enhanced Site Security: The new cabling infrastructure also enabled the integration of CCTV systems across sites. This has improved on-site security, allowing for better monitoring and protection of equipment and personnel.
• Stronger Network Infrastructure: Structured cabling was installed to support voice, data, and other digital systems. This has created a more reliable and scalable network, reducing downtime and improving overall system performance.
• Improved Communication: With the implementation of Flo:One, TEAR Scaffolding now benefits from a centralised phone system. Dedicated landline numbers for each location have made communication more professional and efficient, both internally and with clients.

Working with Flotek has completely transformed the way we operate. The Flo:One system gave us a professional phone setup across all our locations, and the structured cabling has made our network more reliable than ever.

Craig Richards, Managing Director of TEAR Scaffolding

Is Your Business Ready for a Digital Transformation?

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