Head of People & Culture

Shape & drive the people experience at one of the UK’s fastest-growing Managed Service Providers.

Our culture is critical to who we are and what we want to achieve, and we’re looking for an enthusiastic, people-focused leader to join Flotek as our Head of People & Culture. This is a pivotal role in Flotek’s growth.

As the driving force behind our people and culture strategy, you will play a defining role in leading the organisation forward, ensuring we continue to attract exceptional talent, build a high-performing team, and give every Flotek employee the platform, support and opportunities they need to succeed and grow.

Ideally with experience in the ICT, MSP or wider technology sector, you’ll provide strategic leadership across the full employee lifecycle, shaping our employee experience, championing our culture, and helping us attract and retain the very best talent in the industry.

This is a hands-on, broad remit covering talent acquisition, employee engagement, performance management, learning & development, and the day-to-day culture that makes Flotek a great place to work.

• Create and execute people strategies that attract, retain and develop talent, aligning all initiatives with Flotek's wider business objectives.
• Identify, attract and place candidates into a wide range of IT, Cyber, Comms and Managed Print roles across Flotek Group.
• Act as the public face and ambassador for Flotek throughout the recruitment journey.
• Lead the new-starter onboarding programme, ensuring every joiner has an outstanding first experience of Flotek.
• Lead our internal Culture Club, organising events and championing a positive, inclusive culture across the business.
• Manage the end-to-end recruitment process — CV sifting, screening (phone, Teams or in person), interview scheduling and candidate experience.
• Source talent using LinkedIn, professional networks, job boards and our internal database.
• Partner with and advise department managers on the local talent market, team dynamics and the skills and personalities needed for each new hire.
• Use market knowledge to flag potential bottlenecks and influence candidate decision-making.
• Work with the marketing team to strengthen our employer brand and attract the best local talent.
• Prepare offer letters and employment contracts.
• Measure the impact of benefits and engagement initiatives through cultural surveys, using insights to drive continuous improvement.
• Oversee performance management, learning & development and career pathways to grow our people from day one.

• Proven experience in a senior People, HR or Talent Acquisition role — ideally within an MSP, IT, Cyber or wider technology business.
• Strong understanding of the ICT talent market and the skills that drive a high-performing tech business.
• A natural relationship-builder, confident advising and influencing managers at all levels.
• Passionate about employee experience, engagement and inclusive culture.
• Hands-on, organised and comfortable working in a fast-paced, growing environment.
• CIPD qualified (or working towards) is desirable but not essential.

• Be part of one of the UK's fastest-growing MSPs with genuine career progression.
• Inclusion in EMI Share Equity Scheme – own a slice of the "Purple Pie".
• Friendly, supportive team with a strong culture and active Culture Club.
• Investment in your professional development and qualifications.
• Competitive salary of £40,000 – £45,000 per annum.