IT Project Co-Ordinator

Ready to take the first step in your project career? We’re looking for a driven, highly organised and enthusiastic Projects Co-Ordinator to join our growing team, with plenty of opportunity to learn, develop and progress in one of the UK’s fastest-growing MSPs.

As our IT Project Co-Ordinator, you will organise and coordinate the delivery of IT services to our ever-expanding partner base. You will be responsible for planning and managing all IT-related projects whilst handling administrative tasks such as provisioning, hardware orders and scheduling engineering diaries.

Our IT projects cover a range of areas including server migrations, email migrations, IT support onboarding, managed print installations and cyber projects.

Day to day, you will organise your queue that your Team Leader has allocated you and join check-in sessions to document progress and address any obstacles that are delaying delivery. Each week you will join a Work In Progress (WIP) meeting where you will be required to provide an update on the status of your projects and any projects going live.

Some travel to our other offices may be required.

Please note: we are required to carry out a DBS check for every open vacancy.

• Plan projects received from the sales team and facilitate initial kick-off meetings with sales, engineering and the customer, on site if needed.
• Consistently update customers on the progress of their orders.
• Provide documentation and a clear handover to both the client and the support teams.
• Create accurate assets and assign to customer agreements.
• Raise purchase orders on our PSA, ensuring prices are accurate to supplier.
• Order services, hardware and provisioning of licences such as Microsoft.
• Book in stock and manage stock, including taking part in stock takes.
• Schedule engineers to attend site for installation and training.
• Create task tickets for engineers as part of project planning.
• Create accurate appointments including configuration, installation and follow-up.
• Responsible for always delivering world-class service.

• Previous project management experience.
• IT project delivery and/or provisioning experience would be a benefit.
• A positive attitude with a can-do approach to everything.
• Highly organised and structured individual.
• Ability to multitask effectively and manage large volumes of workload.
• Excellent communication skills, both verbal and written.
• A team player.

• Competitive salary of £28,000 – £30,000 per annum.
• EMI Share Equity Scheme — own a slice of the Purple Pie.
• New customer referral incentive.
• 21 days holiday increasing to 25 with 4 years of service, plus bank holidays.

Due to the nature of the role, the company is unable to offer sponsorship or relocation assistance. Candidates must already reside in the UK.