IT Helpdesk Engineer - Bridgend
Job Posted on
Full Time
Bridgend, South Wales
£28,000 - £35,000 per annum
Job Responsibilities
- Respond to user enquiries and provide technical support through various channels such as phone, email, or chat.
- Resolve problems by applying known solutions or escalating more complex issues to higher-level support.
- Investigate and monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues.
- Create and maintain detailed records of user requests and reported issues in a ticketing system.
Interested in Joining Us?
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Flotek Careers: Perks with Purpose
Joining Flotek means more than a job — it’s a career with real perks, from wellbeing to giving back. Every team member owns part of Flotek via our EMI Share Scheme.
View our full perks below.
View our full perks below.
About us
Own a slice of the 'Purple Pie'
Not just a job — own a slice of Flotek with our EMI Share Scheme.
Time That Matters
Extra days off for birthdays, weddings, moving & religious holidays.
Give Back Day
1 paid day yearly to support your chosen charity & join fundraisers.
Everyday Perks
Save on gyms, shops & more with Perkbox discounts and deals.
Family First
Time off for your child’s first school day & fun family events.
24/7 Support Line
Confidential helpline plus 5 free counselling sessions per team member.
Why Join Flotek? Discover the Perks
Curious about life at Flotek? Check out our interactive brochure to explore all the benefits and see why joining the purple army is a smart move.
View brochure