Senior Sales Account Manager

We are looking for a Senior Full Stack Developer to take ownership of our partner portal — the central platform our customers use for service tickets, the knowledgebase and all of the applications that support our wider revenue growth. The portal is already in place and actively being developed. You will take the lead in shaping the next stage of its evolution.

This is currently a sole developer position, so you will have real ownership and responsibility from day one. As the product grows, there will be future opportunities to help build and mentor a wider development team. You will work closely with our external UI designers, suppliers and internal leadership team.

Please Note: we are required to carry out a DBS check for every open vacancy.

• Manage and grow a portfolio of customer accounts.
• Build strong relationships with key decision makers.
• Complete regular technology reviews with customers.
• Identify opportunities to sell additional products and services.
• Promote Flotek's core solutions, including managed IT, Microsoft 365, cyber security, connectivity, hosted voice, mobile, broadband, communications and managed print.
• Lead contract renewal and commercial discussions.
• Support customers with service escalations and ensure the right internal teams are involved.
• Develop account plans and technology roadmaps for key customers.
• Maintain accurate records of opportunities, reviews, contract dates, forecasts and pipeline activity.
• Report on account performance, customer satisfaction and revenue growth.
• Support other Account Managers with IT and communications opportunities where required.

• Strong account management experience within an MSP, IT, telecoms, communications, or managed services environment.
• Proven experience growing customer accounts and achieving sales targets.
• Good understanding of IT infrastructure, Microsoft 365, connectivity, cyber security, hosted voice, mobile and communications solutions.
• Confident speaking with business owners, directors, and senior decision makers.
• Strong commercial awareness and the ability to identify growth opportunities.
• Excellent communication, presentation, and relationship building skills.
• Positive, proactive, and customer-focused approach.
• Full UK driving licence.

• Commission package with an OTE of up to £100,000.
• Company car or car allowance.
• Staff share equity scheme.
• 21 days annual leave, increasing to 25 days with four years' service, plus bank holidays.

Due to the nature of the role, the company is unable to offer sponsorship or relocation assistance. Candidates must already reside in the UK.

• EMI Share Equity Scheme — own a slice of the Purple Pie.
• Day off for your birthday.
• Day off for life milestones such as weddings, moving house, child's first day at school, or religious holidays.
• Give back day to support your chosen charity.
• Savings on gym memberships, shopping and other discounts through Perkbox.
• Social events and team building opportunities.
• Opportunities for professional development and career progression.

Due to the nature of the role, the company is unable to offer sponsorship or relocation assistance. Candidates must already reside in the UK.