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Email Security with Flotek: A Comprehensive Guide
30 May 2024

Email Security with Flotek: A Comprehensive Guide

Jamie Hibbard, Flotek
Jamie Hibbard
Head of Marketing

Getting to know your Email Security with Flotek: A Comprehensive Guide

We want to empower our partners with the tools and knowledge they need to safeguard their emails effectively. In today's digital landscape, where cyber threats loom large, ensuring the security of your email communications with enhanced cybersecurity services is paramount. That's why we've put together this comprehensive guide to help you optimise your Flotek Email Threat Protection (ETP) Security and keep your communications safe from threats. ETP filters what arrives in your inbox. To check whether someone could send email pretending to be you, scan your domain free.

Setting up Your AppRiver account

Setting up your account for the first time? No need to worry about making mistakes with your selections.  

Part 1 of the App River Training Series offers a simple visual guide to help you set up efficiently.

Spam Release

Understanding what a spam report looks like and how to release expected mail can prevent headaches when your important emails aren't coming through your AppRiver account.  

In Part 2 of the AppRiver Training Series, we'll walk you through two scenarios: one depicting a spam report and how to release an email, and another illustrating how to release an email when a spam report isn't sent.

Adjust Report Settings

The default report settings may not be ideal for everyone. Everyone has their own preferences, and it's important that they're not obliged to use settings that don't match their needs.

In Part 3 of the App River training series, you'll learn how to customize report settings to better suit you.

Whitelist Settings

By creating a whitelist, you gain precise control over the emails allowed into your mailbox. This leads to a smoother, hassle-free experience, free from the annoyance of unwanted junk emails cluttering your inbox.

In Part 4 of the AppRiver training series, we'll guide you step-by-step on configuring your whitelist settings for optimal email management.

If you have any further questions about AppRiver, or would like to learn more about our managed IT services, please don't hesitate to reach out to our helpdesk. We're here to assist you with your settings and ensure everything runs smoothly.

‍Require any assistance? please contact our IT Helpdesk

Call: 02921 508000  /   E-Mail: helpdesk@flotek.io   /  Chat: https://flotek.io

How do I set up my email security account?

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Part 1 of the AppRiver training series gives a simple visual guide to setting up your account for the first time.

How do I release an email from spam quarantine?

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Use the Spam Release feature in your email security portal to review quarantined messages and release genuine ones.

Can I whitelist trusted senders?

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Yes. Whitelist settings let you add trusted senders so their emails aren't blocked.

Free email domain scan from Flotek showing a domain security report
Is your email actually arriving? Scan your domain today
Gmail and Outlook now reject email that can't prove it's yours. Scan your domain free in 20 seconds to see if it passes, and whether anyone can send email in your name.

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