Email Security with Flotek: A Comprehensive Guide

Getting to know your Email Security with Flotek: A Comprehensive Guide

We want to empower our customers with the tools and knowledge they need to safeguard their emails effectively. In today's digital landscape, where cyber threats loom large, ensuring the security of your email communications is paramount. That's why we've put together this comprehensive guide to help you optimise your Flotek Email Threat Protection (ETP) Security and keep your communications safe from threats.

Setting up Your AppRiver account

Setting up your account for the first time? No need to worry about making mistakes with your selections.  

Part 1 of the App River Training Series offers a simple visual guide to help you set up efficiently.

Spam Release

Understanding what a spam report looks like and how to release expected mail can prevent headaches when your important emails aren't coming through your AppRiver account.  

In Part 2 of the AppRiver Training Series, we'll walk you through two scenarios: one depicting a spam report and how to release an email, and another illustrating how to release an email when a spam report isn't sent.

Adjust Report Settings

The default report settings may not be ideal for everyone. Everyone has their own preferences, and it's important that they're not obliged to use settings that don't match their needs.

In Part 3 of the App River training series, you'll learn how to customize report settings to better suit you.

Whitelist Settings

By creating a whitelist, you gain precise control over the emails allowed into your mailbox. This leads to a smoother, hassle-free experience, free from the annoyance of unwanted junk emails cluttering your inbox.

In Part 4 of the AppRiver training series, we'll guide you step-by-step on configuring your whitelist settings for optimal email management.

If you have any further questions about AppRiver, please don't hesitate to reach out to our helpdesk. We're here to assist you with your settings and ensure everything runs smoothly.  

‍Require any assistance? please contact our IT Helpdesk

Call: 02921 508000  /   E-Mail: helpdesk@flotek.io   /  Chat: https://flotek.io