Flo Analytics for Microsoft Teams: See Every Call, Meeting and Presence Update in Real Time

A missed Teams call rarely feels urgent. No dial tone, no voicemail, just a notification that gets buried under twenty others.

But someone was trying to reach a colleague, and now they're waiting, or worse, they've moved on.

Most businesses running Microsoft Teams have no real visibility into this. They can see who's online in theory, but not who's actually reachable, not which calls are going unanswered, and not where internal communication is quietly breaking down. Teams gives you the tools to talk to each other. It doesn't tell you what's happening when people don't.

Introducing Flo Analytics for Microsoft Teams

Flo Analytics brings the same live visibility we built for FloCX Analytics into the Microsoft Teams environment, tailored to how teams actually use Teams: internal calls, meetings and day-to-day availability.

It's an add-on to our Microsoft 365 and Azure solutions, available from just £1.50 per extension, giving businesses a clear, real-time view of internal call activity and presence without the cost or complexity of a separate platform.

Live wallboards, same as you'd expect

Flo Analytics includes the same dynamic, auto-refreshing wallboards teams already rely on with FloCX Analytics. They show live call activity, missed calls and team performance, refreshing automatically and viewable full-screen through a shareable link.

For internal teams, this means always having a live view of what's happening without chasing anyone for an update. Whether it's on a shared screen in an office or pulled up on someone's second monitor, the information is there when it's needed.

See who's actually available, in real time

This is where Flo Analytics for Teams goes further. It surfaces live Microsoft Teams presence across the business, so you can see who's available, who's away, who's in a meeting and who's offline, all in one place.

Instead of messaging someone and waiting to find out they're on annual leave or mid-meeting, teams get an honest, real-time picture of who they can actually reach right now. For managers, it also means spotting patterns, such as a team member consistently unavailable during core hours, without having to ask around.

Missed calls, brought into view

The missed call visibility that makes FloCX Analytics useful carries straight across. Flo Analytics highlights unreturned internal calls, so nothing slips through simply because someone didn't notice a missed call notification.

For growing teams, this matters more than it sounds. Internal communication breakdowns are often invisible until they cause a delay, a missed handover or a frustrated colleague. Flo Analytics gives you the visibility to catch that early.

A closer look at internal meetings

Flo Analytics also turns its attention to how meetings are actually happening across the business. Rather than call handling, the focus here shifts to meeting activity: volume, timing and patterns across teams and individuals.

That gives leaders a clearer sense of where time is genuinely going, whether certain teams are carrying a heavier meeting load than others, and whether meeting culture is working the way it's meant to.

Getting started

Flo Analytics for Microsoft Teams is available now as an add-on from £1.50 per extension. Speak to your account manager or the new business team to find out how it fits alongside your existing Microsoft 365 setup.

Further reading‍

• FloCX Pro Ai: smarter business telephony

• Introducing FloCX Analytics

• Microsoft Teams Phone for UK Businesses