Getting to Know Iwan Nevitt

Get to Know the Purple Army: Iwan Nevitt

Interviewed by Wayne Jones, Managing Director
at OES North Wales

Welcome back to our "Get to Know the Purple Army" series! Today, we're excited to introduce you to Iwan Nevitt, an aspiring Technical Support Engineer at OES. At just 23, Iwan adeptly handles all customer issues in his role.

Meet Iwan Nevitt

Iwan's typical day at OES includes checking emails, Solving technical issues  and ensuring customer issues are resolved swiftly and efficiently. Based in our North Wales office, he plays a vital role in delivering outstanding customer service. Outside of work, Iwan is an adventurer, recently swimming with sharks in South Africa.

Professional Insights

Iwan is dedicated to ensuring customers receive the best support possible when they reach out to the helpdesk. When asked about his approach, he says, "It's all about providing the best service. Delivering the best service possible really sets us apart from other MSPs." He also enjoys the work environment, where he learns and grows alongside talented colleagues.

Connecting With Iwan

Wayne Jones, Managing Director at OES North Wales, had a chat with Iwan about his role at OES and his hobbies. Their conversation highlighted Iwan's dedication to excellence and customer satisfaction.

Stay tuned for more inspiring stories from the incredible team at OES. If you missed our first instalment, check out our feature on Richard Cope, our Technical Support Engineer.