Flotek Launches Cloud Detection & Response (CDR) Team

Flotek Launches Cloud Detection & Response (FloCDR): Always-On AI Security for Microsoft 365 and Beyond

FloCDR is Flotek’s new Cloud Detection & Response service, designed to protect Microsoft 365 and other SaaS environments from identity-based cyber threats. With AI-powered monitoring, automated Microsoft Secure Score optimisation, and a dedicated security team focused on prevention, FloCDR helps businesses stay secure without adding complexity.

Why it matters

Cybercrime is evolving fast. In 2024 alone, UK businesses lost over £12 billion to Business Email Compromise (BEC), with nearly 99% of inbox threats involving impersonation. And because SaaS platforms like Microsoft 365 operate on a shared responsibility model, Microsoft isn’t liable for losses caused by unauthorised access.

That’s where FloCDR comes in — providing real-time threat detection, automated security hardening, and expert oversight to stop attacks before they spread.

Built for Today’s SaaS Driven World

With more than 85% of business applications now SaaS-based, identity has become the primary security boundary. Yet many organisations still leave their Microsoft tenants unmonitored, making them easy targets for attackers.

FloCDR continuously monitors for suspicious activity like:

• Inbox rule changes

• Token hijacking

• Logins from blacklisted countries or TOR nodes

• Dormant account reactivations

It also correlates SaaS activity with known company devices to reduce false positives and alert fatigue, giving IT teams clear and actionable insights.

“We regularly see businesses come to us after a breach, often because an email account has been compromised through a phishing attack. Many only take security seriously once something has already gone wrong. The reality is that most tenants are left unmonitored, and even small changes can go unnoticed for months. With our CDR service, we proactively manage security, monitor for improbable travel and suspicious behaviour, and give our customers the confidence that their environment is being properly protected.”

‍Craig Jones, Group IT Director at Flotek

‍Always-On AI Security + Human Expertise

FloCDR isn’t just reactive; it’s proactive. It automatically applies Microsoft’s recommended security settings across all tenants, helping businesses stay ahead of threats and avoid misconfigurations.

To deliver this service effectively, Flotek has created a dedicated security team focused on prevention and continuous monitoring, supported by AI-driven threat protection that can automatically respond and lock down environments when risks are detected. This combination of proactive human oversight and intelligent automation ensures customers stay protected against evolving threats — because this is what true support is all about.

FloCDR continuously monitors user behaviour and flags anomalies, such as repeated failed logins, unusual file sharing, and suspicious configuration changes. It cross-references SaaS interactions with verified employee endpoints to enhance detection accuracy and streamline investigation workflows, all while delivering detailed, actionable insights that empower IT teams to address high-priority threats proactively, 24/7.

“We’ve seen businesses come to us after being completely locked out of their Microsoft 365 tenant. In some cases, it’s taken weeks for Microsoft to re-establish ownership. These are preventable situations, and our CDR service is designed to stop them before they happen.”

Jay Ball, CEO of Flotek Group

Enterprise-Grade Protection for Just £3/Month

FloCDR is designed to deliver powerful, enterprise-level security at a price point that’s accessible to businesses of all sizes. For just £3.00 per integration per month, organisations gain access to a comprehensive suite of features that would typically require multiple tools and significant investment.

FloCDR includes:

• Setup & training

• Complimentary Microsoft 365 security report

• 24/7 monitoring & automated response

• Integration with RMM tools

• 50+ prebuilt detection rules

• Shareable reporting & practical guidance

FloCDR is available as part of Flotek’s premium IT support packages or as a standalone solution, giving you the flexibility to choose the deployment model that best suits your business.

Scalable Security for SMBs & Enterprises

FloCDR is designed to scale effortlessly, whether you're a small business, a growing organisation, or a large enterprise. It’s particularly valuable for IT teams managing multiple tenants, MSPs looking to enhance client security, and public sector organisations that require robust, compliant protection. With FloCDR, you get enterprise-grade security without the enterprise-grade complexity — making advanced threat detection and response accessible to everyone.

Want To Learn More About FloCDR?

FloCDR is designed to give you deep visibility and control over your cloud environments, helping you strengthen your security posture without added complexity.

To learn more about how FloCDR can support your cloud security strategy, view our webpage or contact us directly. Our team is ready to help.